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Verbal Password
(Professional monitoring only)
If the monitoring center calls, you and your
emergency contacts will be asked to verify
your identity. To do this quickly, we use a
verbal password.
Choose a verbal password you’ll remember
and store it in a safe place. It should be:
• A single word (no spaces) or a number.
• Dierent from any Keypad access
codes used to arm and disarm.
If you forget your verbal password, use
the Ring app to create a new one.
Important! Share your verbal password
with all of your emergency contacts.
Emergency Contacts
(Professional monitoring only)
When your Alarm Pro sends an alarm signal
to the monitoring center, they call your list of
7-Day Practice Mode
7-Day Practice Mode helps you learn how
to use your alarm system and reduce
false alarms. For the first seven days of
professional monitoring, if you set o your
alarm, you’ll get a call with an automated
message but emergency responders are
not requested. After seven days, your alarm
will automatically enter full professional
monitoring. Setting o your alarm system will
trigger a live call from the monitoring center
and may result in an emergency response.
Download your insurance certificate.
If you have a professionally monitored alarm
system, you may qualify for an insurance
discount. To download a certificate for your
insurance company, open the Ring app
or log into Ring.com. From the menu tap
Settings, tap Monitoring, then tap Certificate.
What is self monitoring?
If you skip professional monitoring, your
alarm system will be self monitored. In
an emergency, your siren will sound but
it won’t signal the monitoring center,
and emergency responders won’t be
dispatched unless you call them yourself.
If you choose self monitoring now, you can go
back and sign up for professional monitoring
at any time. Find a comparison chart for
professional and self monitoring on page 31.
emergency contacts—people you trust to take
care of your home if you can’t be reached. We
suggest giving emergency contacts Shared or
Guest User access to your Alarm Pro.
Emergency contacts need to:
• Answer their phone and handle emergencies
• Respond to your address if assistance
is needed and disarm the alarm
• Unlock your home to give emergency
responders access
If your emergency contacts change or get a
new phone number, don’t forget to update
the Ring app.
Make sure your emergency contacts
save our number!
When we call during an emergency,
everyone needs to answer the call.
Ring Monitoring: 833-209-2159
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