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Customize your police response
After you enroll in professional monitoring,
use the Ring app to choose when you want
the monitoring center to request police
dispatch if the burglar alarm is triggered.
One-Touch Emergency Response with SOS
Instantly request police, fire or medical
services using the Ring app dashboard
or Ring camera Live View when you
enroll in professional monitoring.
How do you get professional monitoring?
First, visit ring.com/protect-pro and subscribe
to Ring Protect. Then, use the Ring app
to enroll in professional monitoring.
Permits and Registrations
Many local jurisdictions require an alarm permit
or registration for professionally monitored
alarms. For more on permits, see page 35.
Using the Keypad emergency buttons
(Professional monitoring only)
In the event of an emergency, the Keypad (2nd gen)
oers one-touch access to the help you need. Press and
hold any button for three seconds to send a signal to
the monitoring center and request emergency help.
The Police button will send a panic signal to request
police dispatch to your address and sound the siren.
The Fire button will request fire department
dispatch to your address and sound the siren.
The Medical button will request an emergency
medical response to your address.
TIP If you are self-monitored, pressing the Police
or Fire button will simply sound the siren. No
emergency services will be requested.
24/7 Professional Monitoring
Professional monitoring is a service that
can alert the authorities and notify you and
your emergency contacts when Ring Alarm
Pro detects a security threat. A Ring Protect
subscription is required in order to get
professional monitoring.
How does it work?
When a threat is detected, your Alarm Pro
sends a signal to the monitoring center.
The monitoring center calls you to
verify that the emergency is real, and
can dispatch emergency responders
to your home if needed.
For more information, see page 31.
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