10 Motors Massage Cushion with Heat
CL-2613
User Manual
2
Safety Instruc�ons
Please read the following instruc�ons carefully before pu�ng your
massage device into use to ensure trouble-free opera�on and op�mum
efficiency. Please retain these opera�ng instruc�ons for further use!
• Do not wet,do not use pins, never remove cover.
• This items is NOT A TOY. Close supervision is necessary when this appliance is
used by , on, or near children or disabled persons.
• This appliance should never be le� una�ended when plugged in.
• Any possible repairs may only be carried out by authorized expert staff.
Improper use and unauthorized repairs are not permi�ed for safety reasons
and lead to loss of warranty.
• Never touch the power plug with wet hands.
• Please avoid contact of the device with water, high temperatures and direct
sunlight.
• Do not use any damaged cables, plugs or loose sockets.
• Never operate under blankets where the air opening may be blocked.
• If plugs or cords are damaged, they must be replaced by the manufacturer,
a service representa�ve or by qualified personnel.
• In case of malfunc�on, disconnect immediately from the mains.
• Do not use if you have skin disorders, open wounds,or swollen or inflamed
areas.
• Misuse or incorrect use excludes any liability for damage.
• Do not use while you sleep.
• In order to avoid excessively s�mula�ng the muscles and nerves, the
recommended massage �me should not be exceeded 60 minutes at a �me.
• Do not use with infants,a helpless person or a person insensi�ve to heat.
• Overlong applica�on can result in skin burns.
• Each massage – even a hand massage – must be refrained from during
pregnancy or if one or more of the following complaints are present in the
massage area: recent injuries, thrombo�c diseases, all kinds of in flamma�ons
and swellings, and cancer. It is recommended to consult a doctor before
having a massage for the treatment of ailments and illnesses.
• If you are dependent on electrical aids e.g. pacemakers, please be sure to
consult your doctor for medical advice before taking a massage.
• The packaging material supplied should not be used as a toy.
• Do not use this product for medical treatment.
Tel: (248) 819-2623
Monday-Friday 9:00AM-4:30PM
Email: [email protected]
Have ques�on ?
Setup and Opera�on
1. A�ach the massager to a chair with elas�c straps or place it on other support.
2. Connect the adapter cable to the corresponding cable at the side of the
cushion.
Note:
3. Plug the home adapter into an outlet between 100-240V.
4. Turn on the device using the controller (instruc�ons on page 4).
5. When finished place the controller in the pouch at the side of the seat
cushion and unplug the adapter from the outlet.
• Do not setup or use the massager in a bathroom or similary wet/damp areas
• Ensure the massager is not exposed to direct sunlight or placed near sources
of heat.
This product produces a warming heat. It is not intended to be used as a
therapeu�c hea�ng pad. Please allow a few minutes to reach maximum
temperature. The cushion reaches a maximum temperature of 124F a�er
approx. 10 minutes.
3
Instruc�on
TECHNICAL DATA
Measurements:
42 x 18.5 inches
Weight:
2.2lbs
Voltage:
Input: AC 100-240V ~50/60Hz
Output: 12VDC 2.5A
Nominal Power:
max. 30 Wa�
Thank you for purchasing 10 motors massage cushion with heat from CILI.
With normal care and proper treatment, it will provide years of reliable service.
Please read all instruc�ons carefully before using this product.
CONTENTS
4
Massage Regions:
Each massage region
may be turned off or on
as desired,
for any
combina�on of regions.
Intensity:
Press to choose
vibra�on intensity
(4 levels op�onal).
Mode:
Press to change or off
the mode.
Timer Button:
Press to set the massage
/ heat
�me at 30, 60, or
90 minutes.
Mode Indicators
Mode Descriptions:
Auto:
cycles through various
massage pa�erns.
Tapping:
short bursts of vibra�on.
Rolling:
moves through each
area,
from upper back to
thighs, and then repeats
at short intervals.
Pulsate:
vibra�on increases and
decreases at regular
intervals.
Kneading:
constant vibra�on.
Power:
Press to put the
massager in standby
state.
Press again to turn
off the device.
Heat:
Press to ac�vate heat.
press to cycle through
Low/High Hea�ng or
turn off heat se�ngs.
The heat can be used
independently
Controller instruc�ons
1. Do not wash in washing machine or immerse the product or the adapter in
water.
2. Always switch off before cleaning and remove the adapter from the socket with
clean, dry hands.
3. The massager should be wiped with a slightly moist cloth and dried
thoroughly. Do not wipe the product with alcohol or harsh chemicals such as
thinner or bleach.
4. Do not overstretch the elas�c back straps.
5. Keep away from heat, fire or exposure to direct sunlight.
6. Store the massager in a cool, dry place out of reach of children.
7. Avoid contact with sharp edges or pointed objects which might cut or puncture
the fabric surface.
TROUBLESHOOTING GUIDE
Fault Solutions
The massage is not ac�ve in
all regions.
The massage motor for that region may
have been switched off. Press the bu�on
that corresponds to that region to ac�vate.
Device switches off suddenly
The device will switch off when the �mer
runs out. Con�nue using by pressing the
‘Power’ bu�on. If the device has run for
90 mins., turn back on a�er res�ng the
unit for 15 mins.
The device has an overheatng protec�on
system be ac�vated, device is switched off
for your safety. Please rest device for
15-30mins before restar�ng.
Device fail to start
Check if device has been used for more
than 90 mins. If so, let device rest for 15
mins before con�nuing. Device may
require longer �me to cool in warmer
environments.
Check if adapter is plugged into socket.
Check if adapter output is connected to
device power inlet wire.
Jerky mo�on of vibra�ons
from device
Excessive pressure may have been applied
onto the device. Reduce the load and try
again.
Care and Cleaning Instruc�ons
5
6
WARRANTY
If the product(s) is damaged or defec�ve within a reasonable �me, CILI offers the warranty as
below.
Valid proof of purchase under this Warranty:
Cili's direct-authorized resellers, currently only at Amazon/eBay/Walmart. For product(s)
obtained from other Channels, please contact the customer service of the Channel directly for
appropriate solu�on.
Warranty Claim Procedures:
1. Any product the customer believes is defec�ve and seeks for warranty, the customer must
provide to Customer Support:
2. If the warranty claim is jus�fied by Cili Customer Support, customer(s) will obtain from
Cili a Warranty/Return Authoriza�on Number (RMA Number)
3. Cili reserves the right to specify that items be returned to the designated warehouse for
inspec�on or be inspected by our representa�ve in the field or be retained by customer.
4. Any claim for defec�ve merchandise returns must be packed in original packaging
5. The item(s) will be repaired or replaced or a refund credit will be issued once the item(s)
are delivered. When returning items with RMA# and a prepaid shipping label provided by
Cili, Cili takes responsibility for any damage or loss incurred in transit.
a) Valid proof of purchase (see below the defini�on of valid proof of purchase);
b) Pictures and/or descrip�on are required to claim defec�ve merchandise;
c) Model number and Series Number label a�ached to each product
Period
Within 30 Days
31- 90 Days
91 Days - 1 Year
1 Year - 3 Years
Return for refund
Yes
Yes a�er being jus�fied
No
No
Return for replacement
Yes if undamaged
Yes a�er being jus�fied
Yes a�er being jus�fied
Who paid shipping?
CILI
CILI
Buyer
Only to buyers who have
received extended warranty
Buyer
Cili warrants the product to be free from defects in workmanship and materials, under
normal use, for a period of 12 months from the original invoice date, except as noted below.
Cili products can be repaired or replaced within warranty period or returned for refund
within 90 days if the products break down in the period of proper use.
The warranty extends only to consumers, NOT to any retailers or resellers. This warranty is
effec�ve only if the product is purchased and operated in the country in which the product is
purchased. Warranty claims for product defects, unless extended warranty is registered,
expire 12 months from the purchase day. Warranty claims CANNOT be processed for items
that have exceeded the warranty period. The warranty does NOT cover the replaced,
refurbished product. The warranty does have other limita�ons as below “Warranty
Limita�ons”. To obtain warranty service on Cili products, follow “Warranty Claim Procedures”
below.
7
WARRANTY
Email us at [email protected] with “Warranty” as the subject line to extend your
warranty from 1 year to 3 years.
Extend Warranty for Free
Warranty Limita�ons(this warranty does not include):
Refund Procedures:
(Refer to h�ps://www.cilinova.com /pages/return-policy)
Warranty Disclaimer
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. CILI SHALL
HAVE NO LIABILITY FOR, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION OF FACT,
EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THIS WARRANTY STATEMENT, INCLUDING,
WITHOUT LIMITATION
(1) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
(2) ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER SELECTION,
RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND
(3) ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS, LITERATURE AND
WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND DESCRIBE PRODUCTS.
Cili reserves all the right for final interpreta�on of these Terms of Warranty and Return
Policy above and the aright to change, modify, add or remove por�ons of these terms at any
�me without prior no�fica�on.
Normal wear and tear; Any condi�on resul�ng from other than ordinary residen�al wear or
any use for which the product was not intended, such as use in rental or contract trade or
commercial use; Any condi�on resul�ng from incorrect or inadequate maintenance or care;
Damage resul�ng from misuse, abuse, negligence, accidents or shipping damage, exposed to
environmental condi�ons temperatures, water, improper opera�on,improper installa�on,
improper use of electrical supply; transporta�on damage; the�,vandalism or;Damage
resul�ng from the a�achment or modifica�on of any unauthorized accessories;Fail to show
the valid proof of purchase;Lost or stolen products;Items that have expired their warranty
period; No quality-related issues (a�er 30 days of purchase);Free product/ Gi� offer by Cili;
unauthorized repairs or modifica�on; Replaced or refurbished product.Dissa�sfac�on due to
buyer’s remorse (a�er 30 days of purchase).
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protec�on against harmful interference in a residen�al installa�on. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruc�ons, may cause harmful interference to radio communica�ons.
However, there is no guarantee that interference will not occur in a par�cular installa�on.
If this equipment does cause harmful interference to radio or television recep�on, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separa�on between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio / TV technician for help.
This device complies with Part 15 of the FCC Rules. Opera�on is subject to the following two
condi�ons:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired opera�on.
WARNING: Changes or modifica�ons to this unit is not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
FCC STATEMENT
*Please provide your order number before contac�ng customer support
Address: 573 BELLEVUE RD NEWARK, DE 19713 USA
Tel: (248) 819-2623 (Monday-Friday 9:00AM-4:30PM)
Email: [email protected]
Web: www.cilinova.com
