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en-us Troubleshooting
28
Issue Cause and troubleshooting
A message with "D" or "E" appears
on the display.
The electronics have detected a fault.
1. Switch off the appliance.
2. Disconnect the appliance from the power supply.
Unplug the power plug or switch off the circuit breaker in the fuse box.
3. Reconnect the appliance after 5 minutes.
4. If the message still appears on the display, call customer service.
→
"Customer Service", Page30
The temperature differs greatly
from the setting.
Various causes are possible.
1. Switch off the appliance.
2. Switch the appliance back on after approximately 5minutes.
‒ If the temperature is too warm, check the temperature again after a couple of
hours.
‒ If the temperature is too cold, check the temperature again on the following
day.
Water is leaking out of the
appliance.
The water connection or water hose is not leak-tight.
▶ Check if the water connections are fastened firmly and the water hose is
undamaged.
If necessary, replace the water hose.
Water output is reduced. Low water pressure.
▶ Check the pressure of the water supply system or the external water filter
system, e.g. reverse osmosis system.
Connect the appliance only to a water connection with sufficient water pressure.
→
Page7
The water filter is blocked.
▶ Change the water filter.
Water is dripping from the water
dispenser.
Air is in the water system.
▶ Keep dispensing water until it contains no more air.
The water dispenser is not
functioning.
There is no water being supplied to the appliance.
▶ Ensure that there is a water supply and that the shut-off valve on the water
connection is open.
Contact an installer if necessary.
Kink in the water hose.
▶ Turn off the water supply and straighten the kink in water hose.
If necessary, replace the water hose.
Ice cube production is low. The appliance has only recently been connected.
▶ Wait approximately 4 hours until the first batch of ice cubes is ready.
The freezer compartment has been opened frequently or for an extended period of
time.
▶ Check ice cube production after a few hours.
Low water pressure.
▶ Check the pressure of the water supply system or the external water filter
system, e.g. reverse osmosis system.
Connect the appliance only to a water connection with sufficient water pressure.
→
Page7
The water filter is blocked.
▶ Change the water filter.
Food or objects are blocking the fill level sensor for the ice maker.
▶ Remove all food and objects from the ice storage container.
Fault in the ice maker.
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