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This unit is a high quality product, built and packaged with care. The manufacturer warrants to the original purchaser of its products, that such
products will be free from defects for the period stated below, from date of original purchase. For this unit, the warranty covers parts only against
any operational defect. This is a a 2-year warranty. Subject to perform the core maintenance according to user guide recommendations, the heat
recovery core (HRV) has a limited lifetime warranty. If any defect should occur, we urge you to read the user guide carefully. If the problem persists,
observe the following rules:
RULES TO FOLLOW
If the unit is defective, contact your ventilation contractor (see address on your user manual cover page). The contractor will determine with you
the reason for the defect, and if needed, do the replacement or repair.
If ever it is impossible to reach your ventilation contractor, call 1-800-567-3855 (in North America);
the personnel will be pleased to give you the phone number of a distributor or a service center near you.
REPLACEMENT PARTS AND REPAIR
In order to ensure your ventilation unit remains in good working condition, you must use the manufacturer's genuine replacement parts only. The
manufacturer's genuine replacement parts are specially designed for each unit and are manufactured to comply with all the applicable certification
standards and maintain a high standard of safety. Any third party replacement part used may cause serious damage and drastically reduce the
performance level of your unit, which will result in premature failing. The manufacturer also recommends to contact a service depot certified by the
manufacturer for all replacement parts and repair.
BILL OF PURCHASE
No replacement or repair covered by the warranty will be carried out unless the unit is accompanied by a copy of the original bill of purchase.
Please retain your original.
MISCELLANEOUS COSTS
In each case, the labor costs for the removal of a defective part and/or installation of a compliant part will not be covered by the manufacturer.
CONDITIONS AND LIMITATIONS
These units are created for residential use only and must be used in a building as defined below:
Building: All structures zoned and/or erected for the act, process or art of human or animal habitation and/or the storage or warehousing of goods.
Residential use: Dwelling, lodging, suite: Building, or part of a building, intended to act as either the domicile to one or several people which can
include general sanitary, food consumption and rest facilities. Buildings of only one room or a group of rooms including those occupied by a tenant
or owner; comprise the lodgings, the individual rooms of the motels, hotels, rooming/lodging houses, boarding/half-way/foster homes, dormitories,
and suites, as well as the stores and the business establishments constituted by only one room in a dwelling.
Commercial use: Agricultural establishment, commercial establishment for assembly, care, or detention: Building or part of a building that does
not contain a dwelling, situated on land dedicated to agriculture or farming and used primarily to shelter animals, or for the production, the storage
or the treatment of agricultural or horticultural products or animal food. Building or part of a building, used for the display or retail of goods,
professional or personal services, or commodities. Building, or part of a building used by persons gathering for civic activities, religious or political
assembly, tourism, educational/vocational training, recreation or the consumption of food or drink. Building, or part of a building used to shelter
persons of impaired physical or psychological states, persons requiring palliative care or medical treatments, or persons for reasons out of their
control, cannot escape harm or threat of danger autonomously.
Industrial use: Building, or part of a building, used for the assembly, the manufacture, the creation, the treatment, the repair or the storage of
products and combustible materials and that contain fuels that when ignited or exploded in sufficient quantity may constitute a risk of fire.
The above warranty applies to all cases where the damage is not a result of poor installation, improper use, mistreatment or negligence, acts of
God, or any other circumstances beyond the control of the manufacturer.
Furthermore, the manufacturer will not be held responsible for any bodily injury or damage to personal property or real estate, whether caused
directly or indirectly by the unit.This warranty supersedes all prior warranties.
6. WARRANTY
PRODUCT REGISTRATION CARD - FICHE D’ENREGISTREMENT DU PRODUIT
Country – Pays E-mail address – Courriel Language preferred – Langue de correspondance
Address – Adresse Apt. no. – App. City – Ville Province Postal code – Code postal
First name - Prénom Last name – Nom de famille
Model no.– N
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de modèle Serial – N
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de série
BACK / VERSO
Centre d’enregistrement de produit - Product registration center, 550 boulevard Lemire, Drummondville, Québec Canada J2C 7W9
IMPORTANT:
Please complete and return this questionnaire within 10 days of your purchase to the address below. Note that only the questions on this side of the page are
mandatory. Your answers will be used for market research studies and reports, and will help us to better serve you in the future. IMPORTANT:
Veuillez remplir ce questionnaire
et nous le retourner dans les 10 jours suivant votre achat à l’adresse inscrite en bas de la page. Veuillez noter que seules les questions de ce côté-ci de la page sont obligatoires.
Vos réponses serviront à des études de marché et nous aideront à mieux vous servir dans l’avenir.
Date of purchase – Date d’achat
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Telephone (day) – N
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de téléphone (jour)
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Telephone (evening) – N
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de téléphone (soir)
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no.
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