For more support, contact us via https://global.dreametech.com
Manufactured by: Dreame Trading (Tianjin) Co., Ltd.
Made in China
User Manual
Robot Vacuum and Mop
The illustrations in this manual are for reference only. Please refer to the actual product.
D9 Max Gen 2
D9 Max
White
RLD34GA-AU-A00
Theword"dreame"istheabbreviationofDreameTechnologyCo.,Ltd.andits subsidiaries inChina.Itisthetransliterationofthecompany'sChinesename" 追觅 ",
which meansstrivingforexcellenceineveryendeavorandreflectsthecompany's visionofcontinuouspursuit,explorationandsearchintechnology.
1
Contents
Usage Restrictions
Safety Information
· This product should not be used by children younger than 8 years old nor
persons with physical, sensory, intellectual deficiencies, or limited experience
or knowledge without the supervision of a parent or guardian to ensure safe
operation and to avoid any risks. Cleaning and maintenance shall not be
performed by children without supervision.
· Children shall not play with this product. Ensure children and pets are kept at a
safe distance from the robot while it is operating.
· This product is for floor cleaning in a home environment only. Do not use it
outdoors, on non-floor surfaces, or in a commercial or industrial setting.
· If the power cord becomes damaged or broken, stop using it immediately and
contact after-sales service.
· Do not use the robot in an area suspended above ground level without a
protective barrier.
· Do not place the robot upside down. Do not use the LDS cover, robot cover, or
bumper as a handle for the robot.
· Use the robot in environments with an ambient temperature above 0°C and
below 40°C. Make sure there is no liquid or sticky substance on the floor.
· Pick up any cables from the floor before using the robot to prevent it from
dragging them while cleaning.
· Remove fragile or small items from the floor to prevent the robot from bumping
into and damaging them.
· To prevent damage or harm from dragging, clear any loose objects from the
floor, and remove cables or power cords on the cleaning path before operating
To avoid electric shock, fire or injury caused by improper use of the appliance, please read the user manual
carefully before using the appliance and keep it for future reference.
Safety Information
Product Overview
Preparing Your Home
Before Use
Connecting with Dreamehome App
How to Use
Routine Maintenance
Troubleshooting
Specifications
Battery Disposal and Removal
1
4
8
9
10
11
13
18
20
21
1
Contents
Usage Restrictions
Safety Information
· This product should not be used by children younger than 8 years old nor
persons with physical, sensory, intellectual deficiencies, or limited experience
or knowledge without the supervision of a parent or guardian to ensure safe
operation and to avoid any risks. Cleaning and maintenance shall not be
performed by children without supervision.
· Children shall not play with this product. Ensure children and pets are kept at a
safe distance from the robot while it is operating.
· This product is for floor cleaning in a home environment only. Do not use it
outdoors, on non-floor surfaces, or in a commercial or industrial setting.
· If the power cord becomes damaged or broken, stop using it immediately and
contact after-sales service.
· Do not use the robot in an area suspended above ground level without a
protective barrier.
· Do not place the robot upside down. Do not use the LDS cover, robot cover, or
bumper as a handle for the robot.
· Use the robot in environments with an ambient temperature above 0°C and
below 40°C. Make sure there is no liquid or sticky substance on the floor.
· Pick up any cables from the floor before using the robot to prevent it from
dragging them while cleaning.
· Remove fragile or small items from the floor to prevent the robot from bumping
into and damaging them.
· To prevent damage or harm from dragging, clear any loose objects from the
floor, and remove cables or power cords on the cleaning path before operating
To avoid electric shock, fire or injury caused by improper use of the appliance, please read the user manual
carefully before using the appliance and keep it for future reference.
Safety Information
Product Overview
Preparing Your Home
Before Use
Connecting with Dreamehome App
How to Use
Routine Maintenance
Troubleshooting
Specifications
Battery Disposal and Removal
1
4
8
9
10
11
13
18
20
21
2 3
Safety Information
Batteries and
Charging
Batteries and
Charging
· Do not attempt to disassemble, repair, or modify the battery or charging dock
on your own.
· Do not place the charging dock near a heat source.
· Do not use a wet cloth or wet hands to wipe or clean the dock's charging
contacts.
· Do not improperly dispose of old batteries. Unneeded batteries should be
discarded at an appropriate recycling facility.
· If the robot will not be used for an extended period, fully charge it, then turn
it off and store in a cool, dry place. Recharge the robot at least once every 3
months to avoid over-discharging the battery.
· This product contains batteries that can only be replaced by qualified
technicians or after-sales service.
· Do not use any third-party battery, power cord, or charging dock. Use only with
RCS0 supply unit.
the appliance.
· Keep hair, fingers, and other body parts away from the suction opening of the
robot.
· Keep the brush cleaning tool out of reach of children.
· Do not place children, pets, or any item on top of the robot regardless of
whether it is stationary or moving.
· Do not use the robot to clean any burning objects. Do not use the robot to pick
up flammable or combustible liquids, corrosive gases, or undiluted acids or
solvents.
· Do not vacuum hard or sharp objects. Do not use the appliance to pick up
objects such as stones, large pieces of paper or any item that may clog the
appliance.
· Make sure the robot is turned off and the charging dock is unplugged before
cleaning or performing maintenance.
· Do not use a wet cloth to wipe or any liquid to rinse the robot and charging
dock. Washable parts must be dried completely before installing and using
them.
· Make sure the robot is turned off when being transported and kept in its
original packaging if possible.
· Please use this product in accordance with the instructions in the User Manual.
Users are responsible for any loss or damage that arise from improper use of
this product.
Usage Restrictions
Safety Information
Laser Safety
Information
· The laser sensor in this product meets the IEC 60825-1:2014/EN 60825-1:2014/
A11:2021 Standard for Class 1 laser products. Please avoid direct eye contact
with it during use.
CLASS 1 LASER PRODUCT
CONSUMER LASER PRODUCT
EN 50689:2021
For indoor use only
Read operator's manual
2 3
Safety Information
Batteries and
Charging
Batteries and
Charging
· Do not attempt to disassemble, repair, or modify the battery or charging dock
on your own.
· Do not place the charging dock near a heat source.
· Do not use a wet cloth or wet hands to wipe or clean the dock's charging
contacts.
· Do not improperly dispose of old batteries. Unneeded batteries should be
discarded at an appropriate recycling facility.
· If the robot will not be used for an extended period, fully charge it, then turn
it off and store in a cool, dry place. Recharge the robot at least once every 3
months to avoid over-discharging the battery.
· This product contains batteries that can only be replaced by qualified
technicians or after-sales service.
· Do not use any third-party battery, power cord, or charging dock. Use only with
RCS0 supply unit.
the appliance.
· Keep hair, fingers, and other body parts away from the suction opening of the
robot.
· Keep the brush cleaning tool out of reach of children.
· Do not place children, pets, or any item on top of the robot regardless of
whether it is stationary or moving.
· Do not use the robot to clean any burning objects. Do not use the robot to pick
up flammable or combustible liquids, corrosive gases, or undiluted acids or
solvents.
· Do not vacuum hard or sharp objects. Do not use the appliance to pick up
objects such as stones, large pieces of paper or any item that may clog the
appliance.
· Make sure the robot is turned off and the charging dock is unplugged before
cleaning or performing maintenance.
· Do not use a wet cloth to wipe or any liquid to rinse the robot and charging
dock. Washable parts must be dried completely before installing and using
them.
· Make sure the robot is turned off when being transported and kept in its
original packaging if possible.
· Please use this product in accordance with the instructions in the User Manual.
Users are responsible for any loss or damage that arise from improper use of
this product.
Usage Restrictions
Safety Information
Laser Safety
Information
· The laser sensor in this product meets the IEC 60825-1:2014/EN 60825-1:2014/
A11:2021 Standard for Class 1 laser products. Please avoid direct eye contact
with it during use.
CLASS 1 LASER PRODUCT
CONSUMER LASER PRODUCT
EN 50689:2021
For indoor use only
Read operator's manual
4 5
Robot
Product Overview
Power/Clean Button
·
Press and hold for 3 seconds to turn on or off
·
Press to start cleaning after the robot is turned on
Dock/Spot Cleaning Button
·
Press to send the robot back to the charging dock
·
Press and hold for 3 seconds to start spot cleaning
Status Indicator
·
Solid White: Cleaning or cleanup is completed
·
Blinking Orange: Error
·
Breathing White: Robot is charging when the battery power
is not low
Product Overview
Water Tank
Cleaning Tool
(pre-installed)
Mop Pad
(pre-installed)
Package Contents
Robot
Charging Dock
Other Accessories
Side Brush Power Cord
User Manual
Note:
·
Press any button on the robot to pause while the robot is
cleaning or returning to charge.
·
Child Lock can be enabled/disabled through the
Dreamehome app.
4 5
Robot
Product Overview
Power/Clean Button
·
Press and hold for 3 seconds to turn on or off
·
Press to start cleaning after the robot is turned on
Dock/Spot Cleaning Button
·
Press to send the robot back to the charging dock
·
Press and hold for 3 seconds to start spot cleaning
Status Indicator
·
Solid White: Cleaning or cleanup is completed
·
Blinking Orange: Error
·
Breathing White: Robot is charging when the battery power
is not low
Product Overview
Water Tank
Cleaning Tool
(pre-installed)
Mop Pad
(pre-installed)
Package Contents
Robot
Charging Dock
Other Accessories
Side Brush Power Cord
User Manual
Note:
·
Press any button on the robot to pause while the robot is
cleaning or returning to charge.
·
Child Lock can be enabled/disabled through the
Dreamehome app.
6 7
Charging Dock
Robot and Sensors
Product Overview Product Overview
Main Wheel
Brush Guard
Cli Sensors
Reset Button
·
Press and hold for 3
seconds to restore to
factory settings
Wi-Fi Indicator
Dust Box
Air Outlet/Speaker
Main Wheel
Main Brush
Charging Contacts
Brush Guard Clips
Omnidirectional Wheel
Side Brush
Laser Distance Sensor (LDS)
LDS Cover
Bumper
Return-to-Base Sensor
Signaling Area
Charging Contacts
Power Port
Dust Box
Filter
Filter Clip
Dust Box Cover
Dust Box Cover Clip
Dust Box Clip
Mopping Module
Water Tank
Water Tank Stopper
Water Inlet
Mop Pad Attachment Area
Water Tank Release Clips
Mop Pad
Cleaning Tool
Cover
6 7
Charging Dock
Robot and Sensors
Product Overview Product Overview
Main Wheel
Brush Guard
Cli Sensors
Reset Button
·
Press and hold for 3
seconds to restore to
factory settings
Wi-Fi Indicator
Dust Box
Air Outlet/Speaker
Main Wheel
Main Brush
Charging Contacts
Brush Guard Clips
Omnidirectional Wheel
Side Brush
Laser Distance Sensor (LDS)
LDS Cover
Bumper
Return-to-Base Sensor
Signaling Area
Charging Contacts
Power Port
Dust Box
Filter
Filter Clip
Dust Box Cover
Dust Box Cover Clip
Dust Box Clip
Mopping Module
Water Tank
Water Tank Stopper
Water Inlet
Mop Pad Attachment Area
Water Tank Release Clips
Mop Pad
Cleaning Tool
Cover
8 9
Preparing Your Home
Before cleaning, please move away unstable, fragile, valuable or dangerous
items, and clean up cables, cloths, toys, hard objects and sharp objects on the
ground to avoid being entangled, scratched or knocked over by the robot and
causing losses.
Open the door of the room to be cleaned, and put the furniture in its
proper place to leave more space.
To prevent the robot from not recognizing areas that need to be cleaned,
do not stand in front of the robot, or in a threshold, hallway, or narrow
places.
Before cleaning, place a physical barrier at the edge of the stairs and
sofa to ensure secure and smooth operation of the robot.
2. Remove the Protections
1. Place the Charging Dock and Connect to an
Electrical Outlet
3. Install the Side Brush
Before Use
Note:
·
Remove any objects that are closer than 1.5 m from the front and 0.5 m from
either side of the charging dock.
·
Do not place the charging dock in an area with direct sunlight or where other
objects might block the signal, as this may hinder the robot from returning to
the charging dock.
Note:
·
When operating the robot for the first time, follow it around while cleaning to remove any potential obstacles in time.
·
Do not vacuum hard objects like stones, steel balls and toy parts, or sharp objects like construction waste, broken glass and nails, otherwise the ground may be scratched.
Note: Install the side brush until it clicks into place.
Note: It is recommended to fully charge your robot before first time use.
4. Charge the Robot
＞ 1.5 m
＞ 0.5 m
＞ 0.5 m
Place the charging dock on level ground against the wall. Insert the power cord
into the charging dock and plug it into the socket.
When placing the robot, align the charging contacts at the bottom of the robot
with the charging contacts of the charging dock, and the robot will automatically
turn on and start charging.
Place the charging dock in a location that is as open as possible with a good
Wi-Fi signal.
Click
Side Brush Clip
Side Brush
8 9
Preparing Your Home
Before cleaning, please move away unstable, fragile, valuable or dangerous
items, and clean up cables, cloths, toys, hard objects and sharp objects on the
ground to avoid being entangled, scratched or knocked over by the robot and
causing losses.
Open the door of the room to be cleaned, and put the furniture in its
proper place to leave more space.
To prevent the robot from not recognizing areas that need to be cleaned,
do not stand in front of the robot, or in a threshold, hallway, or narrow
places.
Before cleaning, place a physical barrier at the edge of the stairs and
sofa to ensure secure and smooth operation of the robot.
2. Remove the Protections
1. Place the Charging Dock and Connect to an
Electrical Outlet
3. Install the Side Brush
Before Use
Note:
·
Remove any objects that are closer than 1.5 m from the front and 0.5 m from
either side of the charging dock.
·
Do not place the charging dock in an area with direct sunlight or where other
objects might block the signal, as this may hinder the robot from returning to
the charging dock.
Note:
·
When operating the robot for the first time, follow it around while cleaning to remove any potential obstacles in time.
·
Do not vacuum hard objects like stones, steel balls and toy parts, or sharp objects like construction waste, broken glass and nails, otherwise the ground may be scratched.
Note: Install the side brush until it clicks into place.
Note: It is recommended to fully charge your robot before first time use.
4. Charge the Robot
＞ 1.5 m
＞ 0.5 m
＞ 0.5 m
Place the charging dock on level ground against the wall. Insert the power cord
into the charging dock and plug it into the socket.
When placing the robot, align the charging contacts at the bottom of the robot
with the charging contacts of the charging dock, and the robot will automatically
turn on and start charging.
Place the charging dock in a location that is as open as possible with a good
Wi-Fi signal.
Click
Side Brush Clip
Side Brush
10 11
Connecting with Dreamehome App
1. Download the Dreamehome App
Scan the QR code on the robot, or search "Dreamehome" in the app store to
download and install the app.
2. Add Device
Open the Dreamehome app, tap " " in the upper right corner, and scan the
same QR code on the robot again to add the device. Please follow the prompts
to finish the Wi-Fi connection.
Note: If you want to reset Wi-Fi, repeat step 2 and then follow the prompts
to finish the Wi-Fi connection.
Wi-Fi Indicator
· Blinking slowly: To be connected
· Blinking quickly: Connecting
· On: Connected
How to Use
Turn On/O
Press and hold the button for 3 seconds to turn on the robot. The power
indicator should be illuminated. Place the robot onto the charging dock, the
robot should turn on automatically and begin charging. To turn o the robot,
move the robot away from the dock and press and hold the
button for 3
seconds.
Fast Mapping
After configuring the network for the first time, follow the instructions in the
app to quickly create a map. The robot will start mapping without cleaning.
When the robot returns to the charging dock, the mapping process has been
completed and the map will be saved automatically.
Auto Resume Cleaning
If the battery is too low, the robot will automatically return to the charging
dock to charge. After charging to the appropriate battery level, it will resume
unfinished cleaning tasks.
Note: To use this function, please open it in the App.
Spot Cleaning
When the robot is on standby, press and hold the button for 3 seconds to
enable the spot cleaning mode. In this mode, the robot cleans a square-shaped
area of 1.5 × 1.5 meters around it and returns to its starting point once the spot
cleaning is completed.
When the robot is set to Do Not Disturb (DND) mode, the robot will be prevented
from resuming cleaning and the power indicator will turn o. DND mode is
disabled by default at the factory. You can use the app to enable DND mode or
modify the DND period. The DND period is 22:00–8:00 by default.
Do Not Disturb (DND) Mode
Note:
·
The scheduled cleaning tasks will be performed as usual during the DND period.
·
The robot will resume cleanup where it left off after the DND period expires.
Note:
· Only 2.4 GHz Wi-Fi is supported.
· Due to upgrades in the app software, the actual operations may dier from
the directions in this manual. Please follow the instructions based on the
current app version.
QR Code
Note: If the robot is paused and placed onto the charging dock, the current
cleaning task will end.
Pause/Sleep
When the robot is running, press any button to pause it.
If the robot is paused for more than 10 minutes, it automatically enters
sleep mode. All indicators on the robot will turn o. Press any button on the
robot, or use the app to wake up the robot.
Start Cleaning
Press the button to start cleaning after the robot is turned on. Then, the
robot will accurately map out a route, methodically clean along the edges
and walls, then finish by cleaning each room in an S-shaped pattern to
ensure a thorough job.
Note: It is recommended that the robot set out from the charging dock
before cleaning. Do not move the charging dock while the robot is cleaning.
This ensures that the robot returns to charging dock smoothly.
Robot Restarting
If the robot stops responding or cannot be turned o, press and hold the button
for 10 seconds to forcefully turn it o. Then, press and hold the button for 3
seconds to turn the robot on.
10 11
Connecting with Dreamehome App
1. Download the Dreamehome App
Scan the QR code on the robot, or search "Dreamehome" in the app store to
download and install the app.
2. Add Device
Open the Dreamehome app, tap " " in the upper right corner, and scan the
same QR code on the robot again to add the device. Please follow the prompts
to finish the Wi-Fi connection.
Note: If you want to reset Wi-Fi, repeat step 2 and then follow the prompts
to finish the Wi-Fi connection.
Wi-Fi Indicator
· Blinking slowly: To be connected
· Blinking quickly: Connecting
· On: Connected
How to Use
Turn On/O
Press and hold the button for 3 seconds to turn on the robot. The power
indicator should be illuminated. Place the robot onto the charging dock, the
robot should turn on automatically and begin charging. To turn o the robot,
move the robot away from the dock and press and hold the
button for 3
seconds.
Fast Mapping
After configuring the network for the first time, follow the instructions in the
app to quickly create a map. The robot will start mapping without cleaning.
When the robot returns to the charging dock, the mapping process has been
completed and the map will be saved automatically.
Auto Resume Cleaning
If the battery is too low, the robot will automatically return to the charging
dock to charge. After charging to the appropriate battery level, it will resume
unfinished cleaning tasks.
Note: To use this function, please open it in the App.
Spot Cleaning
When the robot is on standby, press and hold the button for 3 seconds to
enable the spot cleaning mode. In this mode, the robot cleans a square-shaped
area of 1.5 × 1.5 meters around it and returns to its starting point once the spot
cleaning is completed.
When the robot is set to Do Not Disturb (DND) mode, the robot will be prevented
from resuming cleaning and the power indicator will turn o. DND mode is
disabled by default at the factory. You can use the app to enable DND mode or
modify the DND period. The DND period is 22:00–8:00 by default.
Do Not Disturb (DND) Mode
Note:
·
The scheduled cleaning tasks will be performed as usual during the DND period.
·
The robot will resume cleanup where it left off after the DND period expires.
Note:
· Only 2.4 GHz Wi-Fi is supported.
· Due to upgrades in the app software, the actual operations may dier from
the directions in this manual. Please follow the instructions based on the
current app version.
QR Code
Note: If the robot is paused and placed onto the charging dock, the current
cleaning task will end.
Pause/Sleep
When the robot is running, press any button to pause it.
If the robot is paused for more than 10 minutes, it automatically enters
sleep mode. All indicators on the robot will turn o. Press any button on the
robot, or use the app to wake up the robot.
Start Cleaning
Press the button to start cleaning after the robot is turned on. Then, the
robot will accurately map out a route, methodically clean along the edges
and walls, then finish by cleaning each room in an S-shaped pattern to
ensure a thorough job.
Note: It is recommended that the robot set out from the charging dock
before cleaning. Do not move the charging dock while the robot is cleaning.
This ensures that the robot returns to charging dock smoothly.
Robot Restarting
If the robot stops responding or cannot be turned o, press and hold the button
for 10 seconds to forcefully turn it o. Then, press and hold the button for 3
seconds to turn the robot on.
12 13
Use Mopping Function
How to Use
It is recommended that all floors are vacuumed at least three times before
the first mopping session to achieve a better cleaning e ect.
1. Dampen the mop pad and wring out excess water. Install the mop pad as
shown in the diagram.
3. Align the mopping module as indicated by the arrow, then slide it into
the back of the robot until it clicks into place. Press the button
or use
Dreamehome app to start cleaning.
4. When the robot finishes a cleaning task and returns to the charging dock,
remove the mopping module and wash the mop pad in time. To remove the
water tank, slide the two release clips on the side of it to take it out.
2. Fill up the tank with water.
Note:
• It is not recommended to use the mopping function on carpets.
• Use the app to adjust the water flow as required.
Note:
• Do not use detergent or disinfectant.
• Do not fill the water tank with hot water as this may cause the water tank to warp.
Click
Click
①
②
③
Note: The replacement frequency will depend on your usage of the robot.
If an exception occurs due to special circumstances, the parts should be
replaced.
Routine Maintenance
Part
Maintenance
Frequency
Replacement Period
Mop pad After each use Every 3 to 6 months
Main brush
Once every 2 weeks
Every 6 to 12 months
Dust box's filter
Every 3 to 6 months
Side brush
Charging dock's
signaling area
Once every month /
Charging dock's
charging contacts
Omnidirectional wheel
Laser Distance
Sensor (LDS)
Robot's charging
contacts
Part
Maintenance
Frequency
Replacement Period
Bumper
Once every month /
Bottom of the robot
Cli sensors
Return-to-Base Sensor
Water tank
Clean it as needed /
Dust box
Parts
To keep the robot in good condition, it is recommended to refer to the accessory usage in the app or the following table for routine maintenance.
Note: When the robot is charging or not in use, remove the mopping
module, pour out all the remaining water in the water tank, and clean the
mop pad to prevent mildew or odors.
12 13
Use Mopping Function
How to Use
It is recommended that all floors are vacuumed at least three times before
the first mopping session to achieve a better cleaning e ect.
1. Dampen the mop pad and wring out excess water. Install the mop pad as
shown in the diagram.
3. Align the mopping module as indicated by the arrow, then slide it into
the back of the robot until it clicks into place. Press the button
or use
Dreamehome app to start cleaning.
4. When the robot finishes a cleaning task and returns to the charging dock,
remove the mopping module and wash the mop pad in time. To remove the
water tank, slide the two release clips on the side of it to take it out.
2. Fill up the tank with water.
Note:
• It is not recommended to use the mopping function on carpets.
• Use the app to adjust the water flow as required.
Note:
• Do not use detergent or disinfectant.
• Do not fill the water tank with hot water as this may cause the water tank to warp.
Click
Click
①
②
③
Note: The replacement frequency will depend on your usage of the robot.
If an exception occurs due to special circumstances, the parts should be
replaced.
Routine Maintenance
Part
Maintenance
Frequency
Replacement Period
Mop pad After each use Every 3 to 6 months
Main brush
Once every 2 weeks
Every 6 to 12 months
Dust box's filter
Every 3 to 6 months
Side brush
Charging dock's
signaling area
Once every month /
Charging dock's
charging contacts
Omnidirectional wheel
Laser Distance
Sensor (LDS)
Robot's charging
contacts
Part
Maintenance
Frequency
Replacement Period
Bumper
Once every month /
Bottom of the robot
Cli sensors
Return-to-Base Sensor
Water tank
Clean it as needed /
Dust box
Parts
To keep the robot in good condition, it is recommended to refer to the accessory usage in the app or the following table for routine maintenance.
Note: When the robot is charging or not in use, remove the mopping
module, pour out all the remaining water in the water tank, and clean the
mop pad to prevent mildew or odors.
14 15
Dust Box Filter
Routine Maintenance
1. Open the robot's cover and press the clip to remove the dust box.
2. Rinse the dust box and filter with clean water and dry them completely before
reinstalling.
Note:
·
Rinse the dust box and filter with clean water only. Do not use any detergent.
·
Use the dust box and filter only when they are completely dry.
2. Open the dust box cover and empty the dust box as shown in the diagram.
1. Remove the filter and tap its basket gently.
Note: Do not attempt to clean the filter with a brush, a finger or sharp objects
to prevent damage.
12
6
111
57
210
48
39
24 hrs
Mopping Module
Routine Maintenance
1. Slide the two release clips on the side of the water tank, remove the
mopping module, and pull the mop pad o the mopping module.
3. Clean the mop pad with water only and leave it to air dry before reinstalling.
2. Pour out the water in the tank. Clean the tank with water only and leave
it to air dry before reinstalling.
4. If slow water flow occurs, or the water volume is not well-distributed, clean
the air hole in the cover of the water tank.
Note: Do not directly expose the water tank to sunlight.
Note: Remove the mop pad from the mopping module before cleaning it, and
make sure dirty water does not flow back into the water outlet to avoid clogging.
12
6
111
57
210
48
39
24 hrs
14 15
Dust Box Filter
Routine Maintenance
1. Open the robot's cover and press the clip to remove the dust box.
2. Rinse the dust box and filter with clean water and dry them completely before
reinstalling.
Note:
·
Rinse the dust box and filter with clean water only. Do not use any detergent.
·
Use the dust box and filter only when they are completely dry.
2. Open the dust box cover and empty the dust box as shown in the diagram.
1. Remove the filter and tap its basket gently.
Note: Do not attempt to clean the filter with a brush, a finger or sharp objects
to prevent damage.
12
6
111
57
210
48
39
24 hrs
Mopping Module
Routine Maintenance
1. Slide the two release clips on the side of the water tank, remove the
mopping module, and pull the mop pad o the mopping module.
3. Clean the mop pad with water only and leave it to air dry before reinstalling.
2. Pour out the water in the tank. Clean the tank with water only and leave
it to air dry before reinstalling.
4. If slow water flow occurs, or the water volume is not well-distributed, clean
the air hole in the cover of the water tank.
Note: Do not directly expose the water tank to sunlight.
Note: Remove the mop pad from the mopping module before cleaning it, and
make sure dirty water does not flow back into the water outlet to avoid clogging.
12
6
111
57
210
48
39
24 hrs
16 17
Main Brush
Omnidirectional Wheel
Routine Maintenance
1. Press the brush guard clips inwards to remove the brush guard and lift
the brush out of the robot.
2. Pull out the brush covers at both ends of the brush as shown in the
diagram. Use the provided cleaning tool to remove any hair tangled in
the brush. Reinstall the brush covers on both ends of the brush, and then
reinstall the brush. Press on the brush guard to lock it in place.
Side Brush
Remove and clean the side brush.
Routine Maintenance
Note:
·
Use a tool such as a small screwdriver to separate the axle and tire of the
omnidirectional wheel. Do not use excessive force.
·
Rinse the omnidirectional wheel under the running water and put it back after
drying it completely.
Charging Contacts and Signaling Area
Battery
Clean the charging contacts and the signaling area with a soft and dry cloth.
The robot contains a high-performance lithium-ion battery pack. Make sure
that the battery remains well-charged for daily use to maintain optimal
battery performance. If the robot is not used for an extended period of
time, turn it o and put it away. To prevent damages from over-discharging,
charge the robot at least once every three months.
Return-to-Base Sensor
Laser Distance
Sensor (LDS)
Bumper
Cli Sensors
Robot Sensors
Wipe robot sensors by using a soft and dry cloth, as shown in the below
figure:
Note : A wet cloth can damage sensitive elements within the robot and the
charging dock. Please use a dry cloth for cleaning.
16 17
Main Brush
Omnidirectional Wheel
Routine Maintenance
1. Press the brush guard clips inwards to remove the brush guard and lift
the brush out of the robot.
2. Pull out the brush covers at both ends of the brush as shown in the
diagram. Use the provided cleaning tool to remove any hair tangled in
the brush. Reinstall the brush covers on both ends of the brush, and then
reinstall the brush. Press on the brush guard to lock it in place.
Side Brush
Remove and clean the side brush.
Routine Maintenance
Note:
·
Use a tool such as a small screwdriver to separate the axle and tire of the
omnidirectional wheel. Do not use excessive force.
·
Rinse the omnidirectional wheel under the running water and put it back after
drying it completely.
Charging Contacts and Signaling Area
Battery
Clean the charging contacts and the signaling area with a soft and dry cloth.
The robot contains a high-performance lithium-ion battery pack. Make sure
that the battery remains well-charged for daily use to maintain optimal
battery performance. If the robot is not used for an extended period of
time, turn it o and put it away. To prevent damages from over-discharging,
charge the robot at least once every three months.
Return-to-Base Sensor
Laser Distance
Sensor (LDS)
Bumper
Cli Sensors
Robot Sensors
Wipe robot sensors by using a soft and dry cloth, as shown in the below
figure:
Note : A wet cloth can damage sensitive elements within the robot and the
charging dock. Please use a dry cloth for cleaning.
18 19
Troubleshooting
Problem Solution
Robot does not turn on.
The battery is low. Recharge the robot on the charging dock, then try again.
The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature
between 32 °F (0 °C) and 104 °F (40 °C).
Robot does not recharge.
The charging dock is not receiving power. Please confirm that both ends of the power cord are plugged in correctly.
Poor contact. Clean charging contacts of the charging dock and robot.
Robot does not return to
charging dock.
There are too many obstructions around the charging dock. Place the charging dock in a more open area.
Please clean the dock's signaling area.
Robot is malfunctioning. Turn o the robot and then reactivate it.
Robot is making a strange
noise.
A foreign object may be caught in the main brush, side brush, or one of the main wheels. Stop the robot and remove
any debris.
Robot no longer cleans
eciently or leaves dust
behind.
The dust box is full. Please clean it.
The filter is blocked. Please clean it.
A foreign object is caught in the main brush. Please clean it.
Troubleshooting
Problem Solution
Robot cannot connect to Wi-Fi.
There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the latest version of the
Dreamehome app, then try reconnecting.
Location permission is not open. Please ensure the location permission on the Dreamehome app is enabled.
Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
5GHz Wi-Fi is not supported. Please ensure your robot connects to 2.4GHz Wi-Fi.
The username or password of Wi-Fi is incorrect. Please enter the correct username and password.
Robot does not perform
scheduled cleaning.
The robot has low battery. Scheduled cleaning will not start unless the robot has at least 15% battery left.
Does leaving the robot on the
charging dock consume power
if it is already fully charged?
Leaving the robot on the charging dock after it's fully charged consumes very little electricity and helps maintain
optimal battery performance.
No water comes out of the
water tank, or only a little bit
comes out.
Check whether there is water inside the water tank.
Clean the mop pad if it becomes dirty.
Make sure the mop pad is installed correctly according to the User Manual.
Clean the air hole on the water tank stopper.
Robot doesn't resume cleaning
after charging.
Make sure the robot is not set to Do Not Disturb mode (DND), which will prevent it from resuming cleaning.
The robot does not resume cleaning when it is manually recharged or placed onto the charging dock.
Robot doesn’t return to
charging dock after being
moved.
Moving the robot may cause it to re-position itself or re-map its surroundings. If the robot is too far from the charging
dock, it might not be able to automatically return on its own, in which case you need to manually place the robot onto
the charging dock.
For more support, contact us via https://global.dreametech.com
18 19
Troubleshooting
Problem Solution
Robot does not turn on.
The battery is low. Recharge the robot on the charging dock, then try again.
The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature
between 32 °F (0 °C) and 104 °F (40 °C).
Robot does not recharge.
The charging dock is not receiving power. Please confirm that both ends of the power cord are plugged in correctly.
Poor contact. Clean charging contacts of the charging dock and robot.
Robot does not return to
charging dock.
There are too many obstructions around the charging dock. Place the charging dock in a more open area.
Please clean the dock's signaling area.
Robot is malfunctioning. Turn o the robot and then reactivate it.
Robot is making a strange
noise.
A foreign object may be caught in the main brush, side brush, or one of the main wheels. Stop the robot and remove
any debris.
Robot no longer cleans
eciently or leaves dust
behind.
The dust box is full. Please clean it.
The filter is blocked. Please clean it.
A foreign object is caught in the main brush. Please clean it.
Troubleshooting
Problem Solution
Robot cannot connect to Wi-Fi.
There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the latest version of the
Dreamehome app, then try reconnecting.
Location permission is not open. Please ensure the location permission on the Dreamehome app is enabled.
Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
5GHz Wi-Fi is not supported. Please ensure your robot connects to 2.4GHz Wi-Fi.
The username or password of Wi-Fi is incorrect. Please enter the correct username and password.
Robot does not perform
scheduled cleaning.
The robot has low battery. Scheduled cleaning will not start unless the robot has at least 15% battery left.
Does leaving the robot on the
charging dock consume power
if it is already fully charged?
Leaving the robot on the charging dock after it's fully charged consumes very little electricity and helps maintain
optimal battery performance.
No water comes out of the
water tank, or only a little bit
comes out.
Check whether there is water inside the water tank.
Clean the mop pad if it becomes dirty.
Make sure the mop pad is installed correctly according to the User Manual.
Clean the air hole on the water tank stopper.
Robot doesn't resume cleaning
after charging.
Make sure the robot is not set to Do Not Disturb mode (DND), which will prevent it from resuming cleaning.
The robot does not resume cleaning when it is manually recharged or placed onto the charging dock.
Robot doesn’t return to
charging dock after being
moved.
Moving the robot may cause it to re-position itself or re-map its surroundings. If the robot is too far from the charging
dock, it might not be able to automatically return on its own, in which case you need to manually place the robot onto
the charging dock.
For more support, contact us via https://global.dreametech.com
20 21
Specifications
Model RLD34GA
Charging Time Approx. 6 hours
Rated Voltage 14.4 V
Rated Power 75 W
Operation Frequency 2400-2483.5 MHz
Maximum Output Power < 20 dBm
Model RCS0
Rated Input 100-240 V 50/60 Hz 0.5 A
Rated Output 19.8 V
1 A
Robot Charging Dock
Under normal use of condition, this equipment should be kept a separation
distance of at least 20 cm between the antenna and the body of the user.
CAUTION:
Removal Guide:
Battery Disposal and Removal
The built-in lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the battery, make sure the battery is removed
by qualified technicians and discarded at an appropriate recycling facility.
– the battery must be removed from the appliance before it is scrapped;
– the appliance must be disconnected from the supply mains when removing the battery;
– the battery is to be disposed of safely.
Before removing the battery, disconnect the power and run out the battery as much as possible.
Unneeded batteries should be discarded at an appropriate recycling facility.
Do not expose to high temperature environment to avoid risks of explosion.
Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.
1. Turn over the robot, use a proper tool to remove the screws on the back of the robot, and then remove the cover.
2. Unplug the terminals between the battery and PCB board to remove the battery.
20 21
Specifications
Model RLD34GA
Charging Time Approx. 6 hours
Rated Voltage 14.4 V
Rated Power 75 W
Operation Frequency 2400-2483.5 MHz
Maximum Output Power < 20 dBm
Model RCS0
Rated Input 100-240 V 50/60 Hz 0.5 A
Rated Output 19.8 V
1 A
Robot Charging Dock
Under normal use of condition, this equipment should be kept a separation
distance of at least 20 cm between the antenna and the body of the user.
CAUTION:
Removal Guide:
Battery Disposal and Removal
The built-in lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the battery, make sure the battery is removed
by qualified technicians and discarded at an appropriate recycling facility.
– the battery must be removed from the appliance before it is scrapped;
– the appliance must be disconnected from the supply mains when removing the battery;
– the battery is to be disposed of safely.
Before removing the battery, disconnect the power and run out the battery as much as possible.
Unneeded batteries should be discarded at an appropriate recycling facility.
Do not expose to high temperature environment to avoid risks of explosion.
Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.
1. Turn over the robot, use a proper tool to remove the screws on the back of the robot, and then remove the cover.
2. Unplug the terminals between the battery and PCB board to remove the battery.
For more support, contact us via https://global.dreametech.com
Manufactured by: Dreame Trading (Tianjin) Co., Ltd.
Made in China
User Manual
Robot Vacuum and Mop
The illustrations in this manual are for reference only. Please refer to the actual product.
D9 Max Gen 2
D9 Max
White
RLD34GA-AU-A00
Theword"dreame"istheabbreviationofDreameTechnologyCo.,Ltd.andits subsidiaries inChina.Itisthetransliterationofthecompany'sChinesename" 追觅 ",
which meansstrivingforexcellenceineveryendeavorandreflectsthecompany's visionofcontinuouspursuit,explorationandsearchintechnology.
