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12
Troubleshooting
How large a bake pan will Oven hold?
• Oven will hold most 11" x 9" (27.9 cm x 23 cm) bake pans without
handles.
How big of a whole chicken will Oven handle?
• Oven will hold up to an 8-pound (3.6-kg) whole chicken.
Where is the Slide-Out Crumb Tray?
• Slide-Out Crumb Tray is located under bottom heating elements.
Oven will not heat.
• Check to make sure electrical outlet is working and Oven is
plugged in. Turn FUNCTION Dial to Bake ( ) or Pizza ( ); leave
at default temperature. Set Oven to Stay On and start cooking.
Moisture forms on inside of Oven door when in use.
• This is normal when using a countertop oven. Moisture is slower
to escape from a countertop oven than from a toaster. Amount
of moisture will differ between fresh bread, bagels, and frozen
pastries.
Food is not cooked in AIR FRY mode.
• Too much food in Air Fry Basket. Increase cooking time and
continue to cook, or remove some food and air fry in 2 batches.
• Temperature was set too low. Increase temperature and continue
to air fry.
Food cooked unevenly in AIR FRY mode.
• Too much food in Air Fry Basket. Turn or stir food halfway
through cooking time or more frequently if needed.
• Check Oven Settings Chart for best Oven Rack Position.
Fresh vegetables are not crisp enough.
• Temperature is too low. Increase temperature and continue to
cook.
Fresh French fries not crisp.
• Lightly coat potatoes with small amount of cooking oil.
• Pieces are too large. Cut potatoes smaller or thinner next batch.
• Too much food in Air Fry Basket. Place food in a single layer.
• Temperature set too low. Increase Oven temperature.
• Check Oven Settings Chart for best Air Fry Basket position.
Meat or poultry is not cooked enough.
• Meat and poultry should be cooked in a single layer for even
cooking. Refer to USDA website for proper cooking doneness
temperatures. Visit foodsafety.gov for more information.
An odor and smoke come from Oven.
• Smoke and odor are normal during first use of most heating
appliances. These will not be present after initial heating period.
• Excessive oil dripped into Pan or splattered onto heating coils.
Only use small amounts of oil when air frying.
• Ensure foods that are juicy or fatty are placed in Air Fry Basket
with Baking Pan placed on Oven Rack directly below Basket to
catch drippings.
Some foods burn and some are not done.
• Adjust Oven Rack Position to center food in Oven.
• Adjust Oven temperature or cooking time for best results with
your recipes.
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