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2.
On the password reset type interface, select Verify by Hik-Connect.
3.
Log in to Hik-Connect app with the account that has bound with your device.
4.
Use Hik-Connect to scan the QR code. Thereaer, you will have a vericaon code from Hik-
Connect.
5.
Enter the vericaon code.
6.
Click OK.
11.4.4 Reset Password by Reserved Email
Before You Start
Ensure you have congured the reserved email when you are acvang the device or eding the
admin user account. (Refer to Congure Reserved Email )
Steps
1.
On the user login interface, click Forgot Password.
2.
On the password reset type interface, select Verify by Reserved Email.
3.
Click OK.
4.
Click Next if you accept the legal disclaimer. You can use a smartphone to scan the QR code and
read the legal disclaimer.
5.
Obtain the vericaon code. There are two ways to get the vericaon code.
-
Use Hik-Connect app to scan the QR code.
-
Send the QR code to email server.
a. Insert a USB ash drive to your device.
b. Click Export to export the QR code to USB ash drive.
c. Email the QR code to
[email protected] as aachment.
6.
Check your reserved email, and you will receive a vericaon code within 5 minutes.
7.
Enter the vericaon code.
8.
Click OK to set the new password.
Digital Video Recorder User Manual
134
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