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Defect Cause Remedy
The appliance
builds up too much
ice or condensa‐
tion.
→ The door seal may have slipped out
of its groove.
u
Check that the door seal is well fitted in the groove.
The appliance is
hot to touch on the
outside*.
→ The heat of the refrigeration circuit
is used to avoid condensation.
u
This is normal.
10.4 Customer Service
First check whether you can rectify the fault yourself
(see 10 Customer help) . If you cannot rectify the problem,
contact Customer Service.
You can find the address at home.liebherr.com/service.
WARNING
Unprofessional repair!
Injuries.
u
Have any repairs and action - not expressly specified -
on the appliance and mains cable carried out by service
personnel only. (see9 Maintenance)
u
A damaged mains cable may only be replaced by the
manufacturer, the manufacturer’s Customer Service or a
similarly qualified person.
u
In the case of appliances with an IEC connector, the
change may be made by the customer.
10.4.1 Contacting Customer Service
Make sure that the following appliance information is avail‐
able:
q
Appliance name (model and index)
q
Service no. (Service)
q
Serial no. (S no.)
u
Call up the appliance information via the display.
(see Device information)
-or-
u
Refer to the type plate for appliance information.
(see 10.5 Model plate)
u
Note down the appliance information.
u
Notify customer service: Report errors and the appliance
information.
w
This will help us to provide you with a faster, more accu‐
rate service.
u
Follow further instructions from Customer Service.
10.5 Model plate
The model plate is behind the drawers on the inside of the
appliance.
Fig. 74
(1)
Appliance description (3) Serial no.
(2) Service no.
u
Note the data on the model plate.
11 Shutting down
u
Empty the appliance.
u
Switch off appliance. (see Turn off appliance)
u
Remove mains connector.
u
Remove appliance connector if required: Remove and
move from left to right at the same time.
u
Place a towel in front of the appliance to catch any drops
of water that may run out.
u
Clean appliance. (see 9.3Cleaning the appliance)
u
Leave the door open, so that no unpleasant odours arise.
12 Disposal
12.1 Preparing appliance for disposal
Liebherr uses batteries in some of its appli‐
ances. In the EU, for environmental reasons,
legislation obliges the end user to remove
these batteries before disposing of old appli‐
ances. If your appliance contains batteries, a
corresponding notice is attached.
Lamps If you can remove the lamps yourself without
destroying them, also remove these before
disposal.
u
Take the appliance out of operation.
u
Appliances with batteries: remove the batteries. For
description, see Maintenance chapter.
u
If possible: remove lamps without destroying them.
12.2 Disposing of the appliance in an
environmentally friendly manner
The appliance still contains
valuable materials and must
be disposed of separately from
unsorted municipal waste.
Dispose of batteries separately
from the old appliance. To do
this, you can return the batteries
free of charge to retailers as
well as recycling centres and
collection centres for recyclable
materials.
Lamps Dispose of removed lamps
via the respective collection
systems.
Shutting down
22 * Depending on model and options
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