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Error Message Cause Action
Drum !
The corona wire on the drum unit
must be cleaned.
Clean the corona wire on the drum unit.
See Related Information: Clean the Corona
Wires.
If the problem continues, replace the drum unit
with a new one.
Drum Stop
It is time to replace the drum unit. Replace the drum unit.
See Related Information: Replace the Drum
Unit.
Jam 2-sided
The paper is jammed in the 2-
sided tray or inside the back
cover.
Remove the 2-sided tray and open the back
cover to pull out all jammed paper.
Jam Inside
The paper is jammed inside the
machine.
Open the top cover, remove the toner cartridge
and drum unit assemblies, and gently remove
the jammed paper. Reinstall the toner
cartridge and drum unit assemblies into the
machine. Close the top cover.
Jam Manual Feed
The paper is jammed in the
manual feed slot of the machine.
Gently remove the jammed paper from in and
around the manual feed slot. Reload the paper
into the manual feed slot, and then press
Retry.
Jam MP Tray
The paper is jammed in the MP
tray.
Remove all jammed paper from in and around
the MP tray. Press Retry.
Jam Rear
The paper is jammed in the back
of the machine.
Open the fuser cover and gently remove the
jammed paper. Close the fuser cover. If the
error message remains, press Retry.
Jam Tray1
Jam Tray2
The paper is jammed in the
indicated paper tray.
Pull out the paper tray and gently remove all
jammed paper as shown in the animation on
the LCD.
Limit Exceeded
The print limit set in Secure
Function Lock 3.0 was reached.
Ask your administrator to check your Secure
Function Lock Settings.
Manual Feed
Manual was selected as the paper
source in the printer driver, but
there is no paper in the manual
feed slot.
Place paper in the manual feed slot.
Media Type Mismatch
The media type specified in the
printer driver differs from the
paper type specified in the
machine's menu.
Load the correct type of paper in the tray
indicated on the LCD, and then select the
correct media type in the Paper Type setting
on the machine.
No Belt Unit
The belt unit is not installed or not
installed correctly.
Reinstall the belt unit.
No Drum Unit
The drum unit is not installed
correctly.
Reinstall the toner cartridge and drum unit
assembly.
No HUB Support
A USB hub device is connected to
the USB host connector.
Disconnect the USB hub device from the USB
host connector.
239
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