Loading ...
Loading ...
Loading ...
Troubleshooting
Related information
Prepare Live TV on page 4
Channel Scan on page 6
External Device Connection Issues
When the Laser Console has difficulties with external device connection, these solutions may help resolve the
problem.
Problems Possible Solutions
The Laser Console is having
trouble receiving a signal in
the cable box.
• If there is no signal occasionally, unplug cable from Laser Console and
re-plug after 60 seconds.
•
If there is always no signal, or the signal cannot be restored after plugging
and unplugging, you can press button to select HDMI Format if you
select HDMI as input, to confirm whether the signal can be recognized.
• Change to another HDMI port.
• Change to another HDMI cable.
There is no sound.
•
Check whether ARC/eARC is selected at > Settings > Display
& Sound > Audio Output > Audio Output. If not, you need to check
whether the external power amplifier device is connected to the ARC/
eARC port or optical port of the Laser Console.
•
> Settings > Display & Sound > Audio Output > Digital Audio
Out. You can try to select Auto, Pass Through, PCM, Dolby Audio -
Dolby Digital, or Dolby Audio - Dolby Digital Plus.
• Whether the power amplifier device port is connected correctly.
•
If you select HDMI as input, you can try > HDMI Format.
Related information
External source connected but no picture or sound. on page 49
HDMI & CEC Issues
When HDMI & CEC is not working, these steps may help resolve the problem.
Problems Possible Solutions
HDMI & CEC does not work.
• Confirm that the device is a HDMI & CEC compatible device.
• Check if the power cable of the HDMI & CEC device is properly
connected.
• Check the cable connection of the HDMI & CEC device is secure.
•
Check HDMI & CEC feature of your Laser Console is turned on.
> Settings > Channels & Inputs > Inputs > HDMI control
• Check HDMI & CEC feature of the connected device is turned on.
• Depending on the connected HDMI device, the HDMI & CEC control
feature may not work.
53
Loading ...
Loading ...