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The guarantee and service offered by this document are not applicable in the following
cases:
①
The product or accessory has expired its warranty period;
②
Breakage or
damage caused by inappropriate usage, maintenance or preservation, such as
improper packing, improper usage, improper plugging in/out external equipment,
falling off or squeezing by external force, contacting or exposing to the improper
temperature, solvent, acid, base, flooding and damp environments, etc;
③
Breakage
or damage caused by non-authorized institution or staff in the process of installation,
maintenance, alternation, addition and detachment;
④
The original identifying
information of product or accessory is modified, alternated, or removed;
⑤
No
valid warranty card;
⑥
Breakage or damage caused by using illegally authorized,
nonstandard or non-public released software;
⑦
Breakage or damage caused by
force majeure or accident;
⑧
Breakage or damage that could not be attributed to
the product itself. Once met these situations above, you should seek solutions from
the related responsible parties and Godox assumes no responsibility. The damage
caused by parts, accessories and software that beyond the warranty period or scope
is not included in our maintenance scope. The normal discoloration, abrasion and
consumption are not the breakage within the maintenance scope.
Inapplicable Cases
If maintenance service is needed, you can directly contact the product distributor or
authorized service institutions. You can also contact the Godox after-sale service
call and we will offer you service. When applying for maintenance service, you should
provide valid warranty card. If you cannot provide valid warranty card, we may offer
you maintenance service once conrmed that the product or accessory is involved in
the maintenance scope, but that shall not be considered as our obligation.
How to Get the Maintenance Service
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