Roborock Qrevo S
Read this user manual with diagrams carefully before using this
product and store it properly for future reference.
Robotic Vacuum Cleaner User Manual
03
English 04
Français 15
Deutsch 25
Italiano 35
Español 45
Nederlands 55
Polski 65
Norsk 75
Svenska 85
04
05 Safety Information
07 Product Overview
08 Installation
09 Connecting to the App
09 Instructions for Use
11 Routine Maintenance
12 Basic Parameters
13 Common Issues
Contents
English
05
Restrictions
Safety Information
WARNING
•
For the purposes of recharging the battery, only use the detachable docking station roborock EWFD24HRR provided with this product.
•
The product must be switched off and the plug must be removed from socket outlet before cleaning or maintaining the product.
•
In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
•
Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, a slide, or top of furniture.
•
To prevent blocking the product and to avoid damage to valuables, remove lightweight items (such as plastic bags) and fragile objects (such
as vases) from the floor before cleaning.
•
Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot or the floor.
•
Before placing the robot into storage, charge it fully, turn it off, and then choose a cool, dry place. Recharge it at least every three months to
avoid battery overdischarge.
•
Do not place any object near the suction inlet of the dock.
•
Do not put fingers into the seam of the dock to avoid possible injury.
•
Do not operate the product in a room where an infant or child is sleeping.
•
Do not carry the robot using vertical bumper, top cover, side brush or bumper. Do not move the dock by lifting the dock base, water tank
handles or dust container cover.
•
Make sure the robot is compatible with the dock, otherwise emptying or charging may fail.
•
Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct. If the air duct gets blocked, clean it immediately.
•
Place the dock on a hard, flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
•
Do not place any object, child, or pet on the product or dock, or cover it with any item (including dust-proof cover) whether it is in operation
or not.
•
Do not pick up anything burning or smoking, such as cigarettes, matches, or hot ashes.
•
Do not use the dock to pick up flammable or explosive objects such as fire lighter, gasoline, and toner used in printers or copiers.
•
Do not rinse the robot and the dock.
•
Only use the product in accordance with the User Manual. Any loss or damage caused by improper use will be borne by the user.
•
Make sure dustbin, washable filter, dust bag, side brush, mop cloths, main brush and main brush cover are installed in place before cleaning.
•
Do not sit or stand on the robot or dock.
CAUTION
06
Safety Information
•
Be sure that the supply voltage meets the requirements listed on the dock.
•
Only use the power cord provided with the product to prevent potential smoke, heat, or fire.
•
Do not use the product with any type of power adapter, as this may cause danger and void the warranty.
•
If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.
•
Unplug the power cord before placing the dock into storage.
•
Do not discard waste batteries. Leave them with a professional recycling organization.
•
To transport the product, make sure it is powered off and shut down, and empty the remaining fluid in the water tanks. Original packaging
is advised.
Battery and Charging
WARNING
•
To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock in the water tank.
•
Do not put any low objects (such as shoes, mats) near raised areas like stairs. Otherwise, the robot may fall down caused by malfunctional sensors.
•
To prevent water damage, make sure that the floor where the robot operates is free of water.
07
•
Press to return to dock/start emptying
•
Press and hold to start spot cleaning/
mop washing
—Dock
•
Press and hold to turn the robot
on or off
•
Press to start cleaning
—Power/Clean
•
White: Battery level
≥
15%
•
Red: Battery level < 15%
•
Breathing: Charging or starting up
•
Flashing red: Error
—Power Indicator Light
Press any button to stop the robot during cleaning
or docking.
Note:
A1-1—Dock Locator
A1-2—Reactive Tech Obstacle Avoidance
Sensor
A2-1—Wall Sensor
A2-2—Omnidirectional Wheel
A2-3—Carpet Sensor
A2-4—Side Brush
A2-5—Main Wheel
A2-6—Main Brush
A2-7—Main Brush Cover Latches
A2-8—Mop Cloths
A2-9—Cliff Sensors
A3-4—Reset Button
A3-5—Dustbin
A3-6—Charging Contacts
A3-7—Communication Sensor
A3-8—Air Outlet
A3-9—Positioning Button
A3-10—Self-Filling Port
A3-11—Automatic Lift and Rotate Mop
Modules
A3-12—Suction Inlet
A3-13—Bumper
A3-1—Vertical Bumper
A3-2—LiDAR Sensor
A3-3—WiFi Indicator Light
•
Off: WiFi disabled/Charging
•
Flashing slowly: Waiting for connection
•
Flashing quickly: Connecting
•
Steady: WiFi connected
A4-1—Hook and Loop Pads
A4-2—Mop Axle
Secure the mop cloths in place.Note:
Product Overview
A
A1
Robot (Top View)
A2
Robot (Bottom View)
A3
Robot (Top Cover Open)
A4
Mop Cloth Mount
A5
Mop Cloth
A6-1—Dustbin Latch
A6-2—Air Inlet
A6-3—Washable Filter
A6-4—Suction Inlet
A6
Dustbin
A7
Dock Base
A8
Power Cord
A9
Disposable Dust Bag
A10-1—Water Tank Handle
A10-2—Water Tank Latch
A10-3—Dirty Water Tank
A10-4—Dust Container Cover
A10-5—Charging Contacts
A10-6—Robot Refill Port
A10-7—Suction Inlet
A10-8—Clean Water Tank
A10-9—Status Indicator Light
•
Breathing: Emptying/Mop washing
•
Red: Dock error
•
Off: Powered off/Charging
A10-10—Water Outlet
A10-11—Air Outlets
A10-12—Dock Base
A10-13—Filter
A10-14—Dust Bag Slot
A10-15—Dock Location Beacon
A10-16—Clean Water Dispensers
A10
Dock
08
Power cord can exit at either side.Note:
B2-3—Connect the power cord to the back
of the dock, and keep the excess cord
inside the storage slot.
When moving the dock, secure the water tanks to
prevent it from falling off.
Note:
B2-2—Click
B2-4—Align and install the mop axles into
the robot in place until you hear a click.
When using the robot for the first time, follow
it throughout its whole cleaning route and watch for
potential problems. The robot will be able to clean by
itself in future uses.
Note:
B1-1—Tidy cords, hard or sharp objects
(such as nails and glass), and loose
items from the ground and move
any unstable, fragile, precious, or
dangerous items to prevent personal
injury or property damage due to
items becoming tangled in, struck by,
or knocked over by the robot.
B1-2—When using the robot in a raised
area, always use a secure physical
barrier to prevent accidental falls
that may result in personal injury or
property damage.
A11-1—Cord Outlets
A11-2—Power Port
A11-3—Cord Storage Slot
Installation
B
A11
Power Cord Storage
B1
Important Information
B2-1—Place the dock on a hard and flat floor.
B2
Assembly
B2-5—Click
Keep a space of clearance about 0.9 m (2.9
ft) in height, 0.4 m (1.3 ft) in length and 1.2
m (3.9 ft) in width. Place the dock on a hard
and flat floor (wood/tile/concrete etc.), flat
against a wall. Make sure the location has
good WiFi for a better experience with the
mobile app, and then plug it in and make
sure the dock status indicator light is on.
Notes:
•
If the power cord hangs vertically to the ground, it
may be caught by the robot, causing the dock to be
moved or disconnected.
•
The dock status indicator light is on when the dock is
powered on, and off when the robot is charging.
B3-1—About 0.9 m (2.9 ft)
B3-2—About 0.4 m (1.3 ft)
B3-3—About 1.2 m (3.9 ft)
B3
Place the Dock
Press and hold the button to power on the
robot. Wait until the power light is steady, and
then place the robot on the dock to charge.
Make sure the dock is powered on. Press
the
button on the robot to make the robot
automatically return to the dock for charging.
The robot is equipped with a built-in high-
performance lithium-ion rechargeable battery
pack. To maintain battery performance, keep
the robot charged.
B4-1—Dock Status Indicator Light turns
off, Robot Power Indicator Light
breathing: Charging
The robot may not be turned on when the battery
is low. In this case, place the robot to the dock for charging.
Note:
B4
Powering On & Charging
•
The dock status indicator light turns red if an error occurs.
•
Place the dock on a flat floor away from fire, heat, and
water. Avoid narrow spaces or locations where the robot
may be suspended in the air.
•
Placing the dock on a soft surface (carpet/mat) may
cause the dock to tilt over and cause problems docking
and departing.
•
Keep the dock away from direct sunlight or anything
that may block the dock location beacon; otherwise,
the robot may fail to return to the dock.
•
Do not use the dock without clean water tank, dirty
water tank, dust container cover, disposable dust bag,
or cleaning tank.
•
Maintain the dock according to the maintenance instructions.
Do not clean the dock with a wet cloth or tissue.
•
All docks are subject to water-based tests before
leaving the factory. It is normal that a small amount of
water remains in the waterway of the dock.
A10-17—Water Level Float
A10-18—Cleaning Tank Filter
A10-19—Cleaning Tank
Attach the base by pressing down
both sides of the base firmly, and
then pressing the connecting part in
the middle until you hear a click.
09
Connecting to the App
Search for “Roborock” in the App Store or
Google Play or scan the QR code to download
and install the app.
1. Download App
a. Open the top cover and find the WiFi
indicator light.
2. Reset WiFi
b. Press and hold the and buttons
until you hear the “Resetting WiFi” voice
message. The reset is complete when the
WiFi indicator light flashes slowly. The
robot will then wait for a connection.
If you cannot connect to the robot due to your
router configuration, a forgotten password, or any other
reason, reset the WiFi and add your robot as a new device.
Note:
Notes:
•
The actual process may vary due to ongoing app updates.
Follow the guide provided in the app.
•
Only 2.4 GHz WiFi is supported.
•
If the robot waits more than 30 minutes for a connection,
WiFi will be automatically disabled. If you want to
reconnect, reset the WiFi before proceeding.
Open the Roborock app, tap the “Scan to
Connect” or “Search for Device” button and
add your device as instructed in the app.
3. Add Device
Press and hold the button to turn on the
robot. The power indicator light will turn on
and the robot will enter standby mode.
Press and hold the
button to turn off the
robot and complete the cleaning cycle.
On/Off
The robot cannot be turned off when it is being charged.Note:
C2-1—Zone 1 – Cleaned.
C2-2—Zone 2 – Cleaned.
C2-3—Zone 3 – In Progress.
C2-4—Zone 4 – Next Zone.
Notes:
•
To allow the robot to automatically vacuum and return
to the dock, start the robot from the dock. Do not move
the dock during cleaning.
•
Cleaning cannot start if the battery level is too low.
Allow the robot to charge before starting the cleanup.
•
Before cleaning, tidy cords (including the power cord
of the dock) and valuables from the floor. Loose
items may be dragged by the robot, resulting in the
disconnection of electrical appliances or damage of
cords and property.
•
If cleaning is completed in less than 10 minutes, the
area will be cleaned twice.
•
If the battery runs low during a cleaning cycle, the robot
will automatically return to the dock. After charging,
the robot will resume where it left off.
•
The robot will retract mop cloth mounts when cleaning
the carpet. You can also set the carpet as a no-go
zone in the app to avoid it.
•
Before starting each cleaning task, make sure that the
mop cloths have been properly installed.
Spot Cleaning
Press and hold the button to start spot
cleaning in pause mode.
Cleaning range: The robot cleans a 1.5 m (4.9 ft) x
1.5 m (4.9 ft) square area centered on itself.
Instructions for Use
C
Remove and open the clean water tank and
fill the tank with water to MAX. Close the lid,
lock the latch, and fit the tank back in place.
Notes:
•
To prevent corrosion or damage, do not use any disinfectant
and only use cleaning solution recommended by Roborock
in the water tank.
•
Do not add too much cleaning solution to prevent the
robot from working improperly due to slipping.
•
To avoid water tank deformation, do not place hot water
in the tank.
•
If water marks remain on the water tank, wipe them
clean before reinstallation.
C1
Filling the Water Tank
Press the button to start cleaning. The
C2
Starting Cleaning
robot will plan its cleaning route according
to its scan of the room. It splits a room
into zones, first draws out zone edges, and
then fills the zone in a zigzag pattern. In
so doing, the robot cleans all zones one by
one, efficiently cleaning the house.
10
After spot cleaning, the robot will automatically
return to the starting point and be on standby.
Note:
Pause
When the robot is running, press any button
to pause it, press the
button to resume
cleaning, and press the
button to send it
back to the dock.
Placing a paused robot on the dock manually will
end the current cleanup.
Note:
Sleep
If the robot is paused for over 10 minutes,
it will go to sleep, and the power indicator
light will flash every few seconds. Press any
button to wake the robot up.
Notes:
•
The robot will not go to sleep when it is charging.
•
The robot will automatically shut down if left in sleep
mode for more than 12 hours.
DND Mode
The default Do Not Disturb (DND) period is
from 22:00 to 08:00. You can use the app to
disable the DND mode or modify the DND
period. When DND is on, the robot will not
automatically resume cleanup, the power
indicator light will dim, and the volume of
the voice message will lower.
Washing the Mop Cloths
During cleaning, the robot automatically
determines when it should return to
If an error occurs, the power indicator light
on the robot will flash red or status indicator
light on the dock will be steady red. A pop-
up notification will receive in the app and a
voice alert may sound.
Error
•
The robot will go to sleep automatically if left in a
malfunctioning state for over 10 minutes.
•
Placing a malfunctioning robot on the dock manually
will end the current cleanup.
Notes:
Auto-emptying will automatically begin when
the robot returns to the dock after cleaning.
To manually emptying, press
button on the
docked robot or tap the corresponding button
in the app. Press any button to stop emptying.
Emptying
•
When auto-emptying has been left unused for a long
period, empty the dustbin manually and make sure
the air inlet is clear for optimal emptying performance.
•
Auto-emptying can be disabled through the app.
•
Avoid frequent manual emptying.
Notes:
Drying starts automatically after mop washing
or after cleaning is completed. To manually
start or stopping drying, tap the corresponding
button in the app.
Drying
•
Drying duration can be modified in the app.
•
Auto-drying can be disabled through the app.
Notes:
Charging
After cleaning, the robot will automatically
return to the dock to charge. In Pause mode,
press the
button to send the robot back to
the dock. The power indicator light will breath
as the robot charges.
If the robot fails to find the dock, it will automatically
return to its starting location. Place the robot on the dock
manually to recharge.
Note:
Resetting the System
If the robot does not respond when a button
is pressed or cannot be turned off, reset the
system by pressing the Reset button.
After resetting the system, existing settings such
as scheduled cleaning and WiFi will be restored to factory
settings.
Note:
•
To allow the robot to wash the mop automatically,
start the robot from the dock and do not move the
dock during cleaning.
•
Mop wash frequency and washing mode can be modified
in the app.
Notes:
the dock for mop washing and water
tank refilling to maximize its mopping
performance. During cleaning, tap Dock
button in the app to send robot back for
mop washing. When the robot is charging,
press and hold the
button on the robot or
tap Wash button in the app to manually start
washing. Press any button to stop washing.
11
Restoring Factory Settings
If the robot does not function properly after
a system reset, switch it on. Press and hold
the
button and at the same time, press the
Reset button until you hear the “Restoring
factory settings” voice message. The robot
will then be restored to factory settings.
D5-1—Open the top cover of the robot and
press the dustbin latch to take out
the dustbin.
*
Clean as required.
D5-2—Open the washable filter and empty
the dustbin.
D5-3—Fill the dustbin with clean water and
reinstall the washable filter. Gently
shake the dustbin, and then pour out
the dirty water.
*
Clean every 2 weeks and replace the filter every 6-12 months.
D6-1—Remove the filter.
D6-2—Rinse the filter repeatedly and tap it
to remove as much dirt as possible.
D6-3—Allow at least 24 hours for the filter
to dry thoroughly and reinstall it.
Do not touch the surface of the filter with your
hands, brush, or hard objects to avoid potential damage.
Note:
To prevent blockage, only use clean water without
any cleaning liquid.
Note:
D5-4—Leave the dustbin and the washable
filter to dry.
*
Clean every 2 weeks and replace every 6-12 months.
D1-1—Main Brush Cover
D1-2—Main Brush Cover Latches
D1-3—Main Brush
D1-4—Main Brush Caps
D1-5—Main Brush Bearing
D1-6—Turn over the robot and press the
main brush latches to remove the
main brush cover.
D1-7—Pull out the main brush and remove
the main brush bearing. Rotate the
main brush caps in the indicated
unlock direction to remove the caps,
and remove any entangled hair or
dirt at both ends of the main brush.
D1-8—Reinstall the main brush.
D1-9—Reinstall the main brush cover. Make
sure that the four teeth are fully
seated in the slot, and then press on
the main brush cover to lock it until
you hear a click.
Notes:
•
Main brush should be wiped down with a wet cloth. If the
main brush is wet, air-dry it away from direct sunlight.
•
Do not use corrosive cleaning fluids or disinfectants to
clean the main brush.
D7-1—Remove the mop cloth from the mop
cloth mount. Clean the mop cloth and
air-dry it.
*
Clean as required and replace every 1-3 months.
Routine Maintenance
D
D1
Main Brush
*
Clean monthly and replace every 3-6 months.
Unscrew the side brush screw. Remove and
clean the side brush. Reinstall the brush and
tighten the screw.
D2
Side Brush
D3-1—Use a tool, such as a small screwdriver,
to pry out the axle and take out the wheel.
*
Clean as required.
The omnidirectional wheel bracket cannot be removed.Note:
D3-2—Rinse the wheel and the axle with
water to remove any hair and dirt.
Dry and reattach the wheel, pressing
it firmly in place.
D3
Omnidirectional Wheel
Clean the main wheel with a soft, dry cloth.
*
Clean as required.
D4
Main Wheel
D5
Dustbin
D6
Washable Filter
D7
Mop Cloths
The frequency of replacement may vary depending
on the situation. If abnormal wear occurs, replace the parts
immediately.
Note:
12
D7-2—Stick the mop cloth on the mount in
position and firmly.
A dirty mop cloth will affect the washing performance.
Clean it before use.
Note:
Make sure the disposable dust bag is properly
sealed to avoid waste escaping and damaging the dock.
Note:
Use a soft, dry cloth to wipe and clean all
sensors, including:
*
Clean as required.
Lift up and move the dock. Do not move the
dock by lifting the dock base, water tank handles
or dust container cover directly to prevent
the dock from falling off.
Open the dirty water tank lid and pour out
the dirty water. Fill the tank with clean water,
close the lid, and shake. Pour out the dirty
water. Close the lid and then re-install.
*
Clean as required.
Use a soft dry cloth to wipe the charging
contacts on the robot and the dock.
*
Clean monthly.
Notes:
•
The dust bag handle seals the bag on removal to
prevent leakage.
•
Always install a dust bag before closing the dust
container cover to avoid auto-emptying without the
bag. You can also disable auto-emptying in the app.
D12-1—Remove the dust container cover.
D12-2—Remove the disposable dust bag in the
direction of the arrow and discard it.
*
Replace as required.
D12-3—Clean around the filter with a dry
cloth. Install a new disposable dust
bag in place along the slot and
unfold the dust bag to maximize
emptying performance.
Basic Parameters
Model QX1PEC
Battery
14.4 V/5200 mAh (TYP)
lithium-ion battery
Rated Input 20VDC 1.5A
Charging Time Approx. 4 hours
Robot
The serial number is on a sticker on the underside
of the robot.
Note:
Empty Wash Fill Dock
Model EWFD24HRR
Rated Input Voltage 220-240VAC
Rated Frequency 50-60Hz
Rated Input (Dust
collection)
3A
Rated Input
(Non-dust collection)
0.6A
Rated Output 20VDC 1.5A
Charging Battery
14.4 V/5200 mAh (TYP)
lithium-ion battery
D8-1—Dock Locator
D8-2—Reactive Tech Obstacle Avoidance Sensor
D8-3—Wall Sensor
D8-4—Communication Sensor
D8-5—The Carpet Sensor
D8-6—Four Cliff Sensors
D8
Robot Sensors
D10
Dirty Water Tank
D11
Charging Contact Areas
D12
Replacing Disposable Dust Bag
D12-4—Close the dust container cover and
make sure it is securely sealed.
D13-1—Remove the cleaning tank.
D13-2—Rinse the cleaning tank and the filter
with water.
D13-3—Reinstall the cleaning tank.
*
Clean as required.
D13
Cleaning Tank
D9
Moving Dock
13
Common Issues
Issue Solution
Unable to
power on.
•
Battery low. Put the robot on the charging dock and charge
it before use.
•
Battery temperature too low or too high. Only use the
robot within the range of 4-40°C (39-104°F).
Unable to
charge.
•
Dock not connected to power. Check whether both
ends of the power cord are properly connected.
•
Poor contact. Clean the charging contacts of the dock
and the robot.
•
Confirm that the dock indicator light is on.
Slow charging.
•
When used at high or low temperatures, the robot
will automatically reduce its charging speed to extend
battery life.
•
Charging contacts dirty. Wipe them with a dry cloth.
Unable to dock.
•
Too many obstacles near the dock. Move it to an open area.
•
The robot is too far from the charging dock. Place it closer
and retry.
•
The dock locator may be dirty. Wipe it with a dry cloth.
Noise during
cleaning.
•
The main brush, side brush, or main wheels may be jammed.
Turn off the robot and clean them.
•
The omnidirectional wheel may be jammed. Use a
screwdriver to remove it for cleaning.
Issue Solution
Unable to
connect to
WiFi.
•
WiFi disabled. Reset the WiFi and try again.
•
Poor WiFi signal. Move the robot to an area with good
WiFi reception.
•
Abnormal WiFi connection. Reset the WiFi, download
the latest mobile app and retry.
•
Unable to connect to WiFi abruptly. There may be an
error with your router settings. Contact Roborock Customer
Service for help with troubleshooting.
Is power always
being drawn
when the
robot is on the
charging dock?
•
The robot will draw power while it is docked to maintain
battery performance, but the power consumption is
extremely low.
Does the robot
need to be
charged for at
least 16 hours
for the first
three uses?
•
No. Lithium-ion batteries have no memory effect. The robot
can be used once fully charged.
Cleaning
does not
resume after
recharging.
•
Make sure that the robot is not in DND mode. DND
mode will prevent cleanup.
•
The robot will not resume cleaning if users press
button
to recharge or manually place the robot back to the dock.
14
Common Issues
Issue Solution
The robot
suddenly misses
a certain spot.
•
The wall sensor, cliff sensors, or carpet sensor may be
dirty. Wipe them with a soft dry cloth.
Schedules are
not effective.
•
Schedules will only take effect when the battery is higher
than 15%.
The LED status
indicator light
on the dock is
steady red.
•
Voltage error. Check that the local voltage meets the
requirements listed on the dock.
•
Check clean water tank placement or refill as required.
•
Check dirty water tank placement or empty as required.
•
Check that the cleaning tank or cleaning tank filter has
been correctly installed.
Reduced
emptying
performance
or unusual
noise when
emptying.
•
The main brush or main brush cover is not properly
installed. Check and install in place.
•
The filter, air duct, suction inlet, air inlet, dustbin or dust
bag is blocked. Clean to remove blockages.
Reduced
mop washing
performance.
•
The mop cloths are not attached properly. Reinstall.
•
The floor is dirty. Change the mop washing mode in the
app for better cleaning.
Unable to start
auto-drying.
•
Auto-drying is disabled. Check in-app settings.
•
Auto-drying starts only after mopping or mop washing.
Issue Solution
Unable to
auto-empty.
•
Auto-emptying is disabled. Check in-app settings.
•
Dock dust container cover is not installed. Check and install.
•
Auto-emptying will not be triggered if the robot returns
to the dock without cleaning.
•
The robot will not auto-emptying after returning to the
dock in the Do Not Disturb (DND) mode. Adjust cleaning
or DND duration, or start emptying manually.
Unable to wash
the mop cloths.
•
The mop will not be washed if not used.
•
If the robot does not start from the dock or no dock is
found on the app map, it will not return to the dock for
mop washing.
•
Check clean water tank placement or refill as required.
•
Check dirty water tank placement or empty as required.
•
Check that the cleaning tank or cleaning tank filter has
been correctly installed.
