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10-8
10.2.2. Image Defects
Trouble Cause Solution
P
ABCD
abcde
12345
The printout is whitish
or light
• Toner is low.
• The print media does not meet
usage specication, such as the
media is damp or too rough.
• The resolution in the print
program is set too low.
• The laser toner cartridge is
damaged.
• Please properly use the print
media within the specication
range.
• Setup the print resolution in the
program.
P
Toner spots
• The laser toner cartridge is dirty
or leaks toner.
• The laser toner cartridge is
damaged.
• The print media that does not
meet usage specication, such as
the media is damp or too rough.
• The feed channel is dirty.
• Please use the print media
within the specication range.
• Clean the feed channel.
White spots
• The print media that does not
meet usage specication, such as
the media is damp or too rough.
• The feed channel is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The reective glass of the laser
inside the printer is dirty.
• Please use the print media
within the specication range.
• Clean the feed channel.
• Clean the reective glass of the
laser.
P
Toner comes off
• The print media that does not
meet usage specication, such as
the media is damp or too rough.
• The inside of the printer is dirty.
• The laser toner cartridge is
damaged.
• The internal part of the printer is
damaged.
•
Please use the print media within
the specication range. If you use
special print media,
please print
with the manual feeder tray.
• Clean the inside of the printer.
Black vertical stripes
• The laser toner cartridge is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The reective glass of the laser
inside the printer is dirty.
• The feed channel is dirty.
• Clean the reective glass of the
laser at the back of the printer.
• Clean the feed channel at the
back of the printer.
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