ELECTRIC HEATING PAD
KH-019M3
Use & care manual
2
Safety Instruc�ons
•
THE APPLIANCE IS ONLY TO BE OPERATED THROUGH ITS CONTROL.
•
PLEASE CHECK THE HEATING PAD BEFORE EACH USE. DO NOT USE
IF YOU NOTICE WEAR,
DAMAGE OR SIGNS OF IMPROPER USE ON THE CONTROL,CABLE OR
HEATING PAD.
•
BEFORE CONNECTING THE PRODUCT TO A POWER SUPPLY,PLEASE
MAKE SURE THAT THE SUPPLY VOLTAGE STATED ON THE RATING
PLATE IS WITHIN THE ALLOWED POWER RANGE.
•
DO NOT FOLD OR CREASE THE HEATING PAD DURING USE.
•
DO NOT PIERCE THE PAD WITH OR ATTACH SAFETY PINS OR OTHER
SPIKY,OR SHARP OBJECTS TO THE PAD.
•
DO NOT USE THE HEATING PAD ON CHILDREN OR PERSONS WHO
ARE DISABLED,ASLEEP OR INSENSITIVE TO HEAT.
•
THE UNIT IS DESIGNED FOR HOME USE ONLY.
•
DO NOT KEEP THE HEATING PAD SWITCHED ON AFTER YOU FALL
ASLEEP.
•
PROLONGED USE OF THE HEATING PAD AT A HIGH SETTING COULD
LEAD TO SKIN BURNS.
•
DO NOT COVER THE HEATING PAD WITH ANY OTHER CUSHIONS.THE
CONTROL SHOULD NOT BE COVERED OR PLACED ON OR BELOW THE
HEATING PAD WHILE IT IS IN OPERATION.
•
DO NOT SIT ON THE HEATING PAD,ONLY PLACE THE PAD ON THE
PART OF YOUR BODY YOU WANT TO TREAT.
•
NEVER TOUCH A HEATING PAD THAT HAS FALLED INTO WATER,
UNPLUG THE UNIT FROM POWER IMMEDIATELY.
•
KEEP THE POWER CORD AWAY FROM HOT SURFACES.
•
NEVER CARRY,PULL OR TURN THE HEATING PAD BY THE CORD AND
DO NOT LET THE CORD GET TANGLED.
REFERENCE. READ THE INSTRUCTIONS
CAREFULLY BEFORE USING THE UNIT.
-- PLEASE STORE
THESE INSTRUCTIONS FOR FUTURE
IMPORTANT
3
Safety Instruc�ons
•
DO NOT USE THE HEATING PAD WHEN IT IS WET AND ONLY USE IT
IN DRY ENVIRONMENTS(NOT IN THE BATHROOM OR SIMILAR
ENVIRONMENTS).
•
DO NOT EXPOSE THE CONTROL AND CABLE TO MOISTURE OR
HUMID.
•
IF A FAULT OCCURS,DO NOT ATTEMPT TO REPAIR THE UNIT BY
YOURSELF. REPAIRS MUST ONLY BE CARRIED OUT BY AN
AUTHORIZED TECHNICIAN OR OTHER SUITABLY QUALIFIED
PERSONNEL.
•
IF THE CABLE IS DAMAGED,IT MUST BE REPLACED BY ITS
MANUFACTURER.ITS SERVICE AGENT OR SIMILARLY QUALIFIED
PERSONS IN ORDER TO AVOID A HAZARD.
WARNING:
•
CONSULT YOUR DOCTOR BEFORE USING THE HEATING PAD IN
CASE YOU HAVE ANY HEALTH CONCERNS.
•
DO NOT USE THE HEATING PAD ON PARTS OF THE BODY THAT ARE
SWOLLEN,INJURED OR INFLAMED
•
IF YOU EXPERIENCE PERSISTENT PAINS,IT CAN BE SYMTOMS OF
SERIOUS ILLNESS STOP USING IMMEDIATELY AND CONSULT YOUR
DOCTOR.
•
IF YOU EXPERIENCE ANY PAIN OR DISCOMFORT WHILE USING THE
UNIT, STOP USING IT IMMEDIATELY
•
DO NOT USE THIS PRODUCT FOR MEDICAL TREATMENT.
Tel: 734-709-6982
Monday-Friday 9:00AM-4:30PM
Email: [email protected]
Have ques�on ?
4
DANGER-- TO REDUCE THE RISK OF BURNS, ELECTRIC
SHOCK AND FIRE, THIS RODUCT MUST BE USED IN
ACCORDANCE WITH THE FOLLOWING INSTRUCTIONS.
1. READ ALL INSTRUCTIONS
2. DO NOT USE WHILE SLEEPING.
3. NEVER LEAVE THIS APPLIANCE UNATTENDED, ESPECIALLY IF
CHILDREN ARE PRESENT.
4. DO NOT USE ON AN INFANT.
5. DO NOT USE ON AN ANIMAL.
6. THIS PAD IS NOT TO BE USED ON OR BY AN INVALID, SLEEPING
OR UNCONSCIOUS PERSON, OR A PERSON WITH POOR BLOOD
CIRCULATION UNLESS CAREFULLY ATTENDED.
7. DO NOT USE ON AREAS OF INSENSITIVE SKIN.
8. BURNS CAN OCCUR REGARDLESS OF CONTROL SETTING, CHECK
SKIN UNDER PAD FREQUENTLY.
9. DO NOT USE PINS OR OTHER METALLIC MEANS TO FASTEN THIS
PAD IN PLACE.
10. DO NOT SIT ON OR CRUSH PAD – AVOID SHARP FOLDS.
11. POSITION PAD ON TOP OF, AND NOT UNDERNEATH THE BODY.
HEAT LEVEL MAY INCREASE WHEN HEAT IS TRAPPED.
INSTRUCTIONS BEFORE USING
PLEASE CHECK IF THE UNIT AND ITS PARTS ARE INTANT AND NOT
DAMAGED.IN ANY WAY,IF THERE IS ANY ISSUE,PLEASE CONTACT
THE SELLER.
WARNING:
PLEASE ENSURE THAT POLYBAG IS
KEPT AWAY FROM CHILDREN! RISK
OF SUFFOCATION!
IMPORTANT SAFETY INSTRUCTIONS,
DO NOT DESTROY
Safety Instruc�ons
Instruc�on
Instruc�on
Thank you for purchasing Electric Hea�ng Pad from SNAILAX.
With normal care and proper treatment, it will provide years of
reliable service.
Please read all instructons carefully before use this product.
Please retain this manual for future reference.
5
FEATURES
Controller
AC adapter
Hea�ng pad
12. NEVER USE PAD WITH LINIMENTS, OINTMENTS OR SALVES,
ESPECIALLY THOSE CONTAINING HEAT-PRODUCING INGREDIENTS,
AS SKIN BURNS COULD RESULT.
13. NEVER PULL THIS PAD BY THE SUPPLY CORD.
14. DO NOT USE THE CORD AS A HANDLE
15. LOOP CORD LOOSELY WHEN STORING. TIGHT WRAPPING MAY
DAMAGE CORD AND INTERNAL PARTS
16. NEVER UNPLUG PAD FROM ELECTRICAL OUTLET WITH A WET
HAND.
17. USE THIS PAD ONLY ON A 120 VOLT AC ELECTRICAL OUTLET.
UNPLUG WHEN NOT IN USE.
Failure to observe the above instruc�ons may cons�tute misuse
of the product and can cause serious injury or burns.
Instruc�on
TECHNICAL DATA
Item No.:
Measurements:
Weight:
Input:
Rated Power:
Automa�c run�me:
KH-019M3
11.8 x 23.6 inches
(Unbu�on)
1.3lbs
Input: AC120V/60Hz
72W
2Hours
Setup and Opera�on
1. Connect the power cable to the corresponding port on the hea�ng pad.
2. Plug in an electric outlet(120V/60Hz).
3. Turn on the device by opera�ng controller(refer to controller instruc�ons.).
4. When finished unplug the power cable from the outlet.
• The device will automa�cally switch off a�er 2-hour �mer runs out.
• Do not setup or use the device in a bathroom or similary wet/damp areas.
• Ensure the device is not exposed to direct sunlight or placed near sources of heat.
Note:
This product produces a warming heat. It is not intended to be used as a therapeu�c
hea�ng pad. Please allow a few minutes to reach maximum temperature.
Controller instruc�ons
6
Digital Display Screen
Temperature +
Temperature -
Power Button
1.Before cleaning the pad,unplug it from the power outlet, unplug the cable from
hea�ng pad and let it cool down for at least ten minutes.
2. DO NOT immerse the power cable with controller in water.
3. The hea�ng pad can be washed in a normal wash at Max 104F.
4. DO NOT wipe the product with alcohol or harsh chemicals such as thinner or bleach.
5. DO NOT try the hea�ng pad in a tumble drier.
6. The hea�ng pad can be cleaned with a so� brush when dry.
7. DO NOT dry cleaning.
8. Make sure the product is completely dry before the next use.
9. Store the hea�ng pad in a cool, dry place out of reach of children.
10.
Avoid contact with sharp edges or pointed objects which might cut or puncture
the fabric surface.
TROUBLESHOOTING GUIDE
Care and Cleaning Instruc�ons
7
Note:
This hea�ng Pad has a polarized plug (one blade is wider
than the other) as a safety feature. This plug will fit into a
polarized outlet only one way. If the plug does not fit fully
into the outlet, reverse the plug. If it s�ll does not fit,
contact a qualified electrician.
Problem
The appliance
does not warm up
The le�er “P” is
shown on the
display screen or
the display does
not light up
The le�er “E” is
shown on the
display screen
The appliance is not
connected to power
The appliance is not
seitched on
The appliance is defec�ve
Inset the power plug into the
power socket and switch on
the appliance
Switch on the appliance
Please contact customer service
The pad part and the
controller are not, or not
correctly connected
The appliance is defec�ve Please contact customer service
The pad controller has
overheated protec�on
Unplug the power plug,
sprecd out the pad and let it
cool down, then re-switch
the controller.
The pad hea�ng element
has damaged due to
overheated, the controller
has blown the
over-tempthermal fuse
The pad is damaged.
Need to be scrapped.
Unplug the power plug properly.
plug the hea�ng pad into the
controller, re-switch on the
controller.
Cause Solu�on
8
WARRANTY
If the product(s) is damaged or defec�ve within a reasonable �me, Snailax offers the
warranty as below.
Valid proof of purchase under this Warranty:
Order numbers from online purchases made through Snailax official store (www.snailax.com)
or Snailax's direct-authorized resellers, currently only at Amazon/eBay/Walmart. For product(s)
obtained from other Channels, please contact the customer service of the Channel directly for
appropriate solu�on.
Warranty Claim Procedures:
1. Any product the customer believes is defec�ve and seeks for warranty, the customer must
provide to Customer Support:
2. If the warranty claim is jus�fied by Snailax Customer Support, customer(s) will obtain from
Snailax a Warranty/Return Authoriza�on Number (RMA Number)
3.Snailax reserves the right to specify that items be returned to the designated warehouse for
inspec�on or be inspected by our representa�ve in the field or be retained by customer.
4. Any claim for defec�ve merchandise returns must be packed in original packaging
5. The item(s) will be repaired or replaced or a refund credit will be issued once the item(s)
are delivered. When returning items with RMA# and a prepaid shipping label provided by
Snailax, Snailax takes responsibility for any damage or loss incurred in transit.
a) Valid proof of purchase (see below the defini�on of valid proof of purchase);
b) Pictures and/or descrip�on are required to claim defec�ve merchandise;
c) Model number and Series Number label a�ached to each product
Period
Within 30 Days
31- 90 Days
91 Days - 1 Year
1 Year - 3 Years
Return for refund
Yes
Yes a�er being jus�fied
No
No
Return for replacement
Yes if undamaged
Yes a�er being jus�fied
Yes a�er being jus�fied
Who paid shipping?
Snailax
Snailax
Buyer
Only to buyers who have
received extended warranty
Buyer
Snailax warrants the product to be free from defects in workmanship and materials, under
normal use, for a period of 12 months from the original invoice date, except as noted below.
Snailax products can be repaired or replaced within warranty period or returned for refund
within 90 days if the products break down in the period of proper use.
The warranty extends only to consumers, NOT to any retailers or resellers. This warranty is
effec�ve only if the product is purchased and operated in the country in which the product is
purchased. Warranty claims for product defects, unless extended warranty is registered,
expire 12 months from the purchase day. Warranty claims CANNOT be processed for items
that have exceeded the warranty period. The warranty does NOT cover the replaced,
refurbished product. The warranty does have other limita�ons as below “Warranty
Limita�ons”. To obtain warranty service on Snailax products, follow “Warranty Claim
Procedures” below.
WARRANTY
9
Extend Warranty for Free
2) Alterna�vely, like our Snailax Facebook
page at h�ps://facebook.com/snailax or
scan the QR code below, to message us with
your purchase proof
Warranty Limita�ons(this warranty does not include):
Refund Procedures:
(Refer to h�ps://www.snailax.com/pages/refund-policy for detail instruc�ons)
Warranty Disclaimer
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. SNAILAX
SHALL HAVE NO LIABILITY FOR, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION
OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THIS WARRANTY STATEMENT,
INCLUDING, WITHOUT LIMITATION
(1) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
(2) ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER SELECTION,
RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND
(3) ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS, LITERATURE AND
WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND DESCRIBE PRODUCTS.
Snailax reserves all the right for final interpreta�on of these Terms of Warranty and Return
Policy above and the aright to change, modify, add or remove por�ons of these terms at any
�me without prior no�fica�on.
Normal wear and tear; Any condi�on resul�ng from other than ordinary residen�al wear or
any use for which the product was not intended, such as use in rental or contract trade or
commercial use; Any condi�on resul�ng from incorrect or inadequate maintenance or care;
Damage resul�ng from misuse, abuse, negligence, accidents or shipping damage, exposed to
environmental condi�ons temperatures, water, improper opera�on,improper installa�on,
improper use of electrical supply; transporta�on damage; the�,vandalism or;Damage
resul�ng from the a�achment or modifica�on of any unauthorized accessories;Fail to show
the valid proof of purchase;Lost or stolen products;Items that have expired their warranty
period; No quality-related issues (a�er 30 days of purchase);Free product/ Gi� offer by Snailax;
unauthorized repairs or modifica�on; Replaced or refurbished product.Dissa�sfac�on due to
buyer’s remorse (a�er 30 days of purchase).
1) Extend your warranty to 3 years by
visi�ng our Snailax online service center
at h�p://support.snailax.com or by
scanning the QR code below:
Your applica�on for a free warranty extension must be completed within 60 days
of purchase.
2750 Carpenter Road, Suite 1 B, Ann Arbor, 48108
Tel: 734-709-6982 (
Monday-Friday 9:00AM-4:30PM)
Email: [email protected]
Web: www.snailax.com
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protec�on against harmful interference in a residen�al installa�on. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruc�ons, may cause harmful interference to radio communica�ons.
However, there is no guarantee that interference will not occur in a par�cular installa�on.
If this equipment does cause harmful interference to radio or television recep�on, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separa�on between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio / TV technician for help.
This device complies with Part 15 of the FCC Rules. Opera�on is subject to the following two
condi�ons:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired opera�on.
WARNING: Changes or modifica�ons to this unit is not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
FCC STATEMENT
*Please provide your order number before contac�ng customer support
SNAILAX CORPORATION
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