Asko HID956MC

Product/manual/usage connection installation - Page 35

For HID956MC.

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The cooking hob, equipped with a Wi-Fi module, can receive updates of the appliance firmware (for
example improved function updates or safety relevant updates). This requires, that the cooking hob
is connected to the cloud and ConnectLife app with a registered user account. If this is not yet
established, please proceed with the chapter for Wi-Fi Connectivity.
When a new firmware is available, a notification is sent to the ConnectLife app. Please follow the
instructions given on the mobile app.
To start the update process, the cooking hob needs to have the FoA setting set to ON in the settings
menu (see chapter Settings). This confirms your presence at the cooking hob. After 90 minutes, this
setting is automatically reset to OFF.
After the FoA setting on the cooking hob is set to ON, start the update process on you mobile app.
The cooking hob will switch off. As indication, the Wi-Fi symbol flashes during the process.
Depending on the configuration, the update process can take up to 60 minutes.
NOTE!
During the update process, the hob cannot be used. Make sure, the power supply and Wi-Fi
connection are not terminated. The update process may take a while. It is normal, if there may
be no response during the update or the cooking hob is restarting multiple times.
In case, the process failed, the cooking hob remains on the previous firmware version and should
operate as normal. Please wait for some time before trying again. If the process continues to fail,
contact the service department for further support.
If the hob is not responding after the update process, please wait for some time, the cooking hob
might be still in the update process. If there is still no response after multiple hours, contact the
service department for further support.
35
Firmware Update
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