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![](https://files.manualsfile.com/40330075-maxiim-km100e/bg47.png)
64
To receive remote support from a partner
1. Power on the tool.
2. Tap the Remote Desktop application on the MaxiIM Job Menu. The
TeamViewer QuickSupport screen displays and the device ID is
generated and shown.
3. The technician must install the Remote Control software to their PC
by downloading the TeamViewer full version program online (see
http://www.teamviewer.com), and then launch the software.
4. Provide your ID to the technician, and wait for them to send you a
remote control request.
5. A pop-up dialog box displays to ask for your confirmation to allow
remote control on your device.
6. Tap Allow to accept, or tap Deny to reject.
Refer to the associated TeamViewer documents for additional information.
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