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23
Customer Service
Your Thermador® dishwasher requires no special care other than that described in the Care and Maintenance section
of this manual. If you are having a problem with your dishwasher, before calling for service please refer to the Trouble-
shooting Guide section of this manual. If service is necessary, contact your dealer or installer or an authorized service
center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the
warranty.
If you are having a problem with your Thermador® dishwasher and are not pleased with the service you have
received, please take the following steps until the problem is corrected to your satisfaction:
1 Call us at 1-800-735-4328
2 Contact Customer Service from our web site: www.thermador.com (USA) or www.thermador.ca (Canada)
3 Contact your installer or the Thermador® Authorized Service Contractor in your area.
4 Or write us at:
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
Please be sure to include your model information as well as an explanation of the problem and the date it started. You
will find the model and serial number information on the label located on the edge of the dishwasher door. Please
make a copy of your invoice and keep it with this manual. The customer may be asked to show proof of purchase to
verify warranty coverage.
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