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21
Troubleshooting Guide
Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The
following information may help you with a dishwasher problem without involving an authorized repair professional
.
Problem Cause Action
Cycle does not
resume after door
is opened and
closed during
cycle.
1. Door is opened longer than 4 seconds after a cycle has
started.
1. Press [START / RESUME] button and close the door within 4 sec-
onds to resume cycle.
Dishwasher does
not start.
1. Door may not be properly latched.
2. Unit may not be turned on.
3. Unit not reset or previous cycle not completed.
4. Delay start engaged.
5. Interruption of electrical power supply to dishwasher
or blown fuse.
6. The door may have been closed without first select-
ing a cycle.
7. Water supply may not be turned on.
1. Shut the door completely until you hear it click.
2. Press the main power switch to turn unit on.
3. To reset, refer to “Cancel a Cycle” (page 15) in this manual.
4. To reset, refer to “Delay Start” (page 15) section in this manual.
5. Reset circuit breaker or replace blown fuse, if necessary.
6. Select a cycle and close the door.
7. Check and turn on water supply.
Dishwasher beep-
ing (end of cycle
signal).
1. Default factory settings alert the customer that the
cycle is complete by beeping. This feature can be deac-
tivated if so desired.
1. To adjust the volume or deactivate, refer to the “Cycle Comple-
tion Signal” (page 15) section in this manual.
Display does not
illuminate.
1. A fuse may have been blown or circuit breaker
tripped.
2. Door not closed or latched.
Note: For models with controls on top of the door, the
display only illuminates when the door is opened and
controls are visible.
1. Reset circuit breaker or replace blown fuse, if necessary.
2. Ensure door is properly latched and completely closed.
Dishwasher seems
to run a long time.
1. Incoming water is not warm enough.
2. Cycle time can vary due to soil and water conditions.
3. Rinse aid dispenser is empty or the rince-aid setting
has been set to r:00.
4. Dishwasher connected to cold water supply.
Note: Refer to “Wash Cycle Information” (page 12-14)
section in this manual for typical cycle lengths.
1. Before starting a cycle, run hot water faucet at the sink closest to
the dishwasher.
2. Sensors in the dishwasher automatically increase the cycle time
to ensure a good wash when heavy soil is detected.
3. Add rinse aid and change the rinse-aid setting.
4. Verify dishwasher is connected to hot water supply plumbing.
Dishes are not get-
ting clean enough.
1. Spray arm movement obstructed.
2. Spray arm nozzles clogged.
3. Improper use of detergents.
4. Filters could be clogged.
5. Dishes are nested or loaded too close together.
6. Selected wash cycle is not suitable for food soil con-
ditions.
1. Ensure that spray arm movement is not blocked by hand rotating
spray arms before starting cycle.
2. Remove the spray arms and clean according to the “Care and Main-
tenance” (pages 18-19) section of the manual.
3. Increase or decrease detergent depending on the water hard-
ness (refer to Table 1).
4. Clean the filters according to the “Care and Maintenance” (pages
18-19) section of the manual.
5. Rearrange load such that water spray can reach all items in the dish-
washer - see “Loading the Dishwasher” (pages 8-9) section of the man-
ual.
6. Refer to “Wash Cycle Information” (pages 12-14) section of the
manual.
Dishes are not get-
ting dry enough
1. Rinse aid dispenser is empty.
2. Improper loading of dishes.
3. Selected cycle does not include drying.
4. “Intensive Drying” is not activated.
Note: Plastic or Teflon do not typically dry as well as
other items due to their inherent properties.
1. Add rinse aid - the use of rinse aid improves drying.
2. Rearrange load to ensure items are not nesting (see “Loading the
Dishwasher” (page8-9) section of the manual).
3. Rinse cycle does not include drying.
4. See the “Operating the Dishwasher” (page 16) section of this
manual to learn how to activate “Intensive Drying
”.
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