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E-12
TROUBLESHOOTING
If “C with number” is displayed or you think the oven is not working properly, check the chart below before
consulting a SERVICE CENTRE APPROVED BY SHARP. This will help to prevent unnecessary service calls.
• Repairs and Modifications: Do not attempt to operate the oven if it is not working properly.
• Outer cabinet & Lamp Access: Never remove the outer cabinet to avoid the possibility of electric shock or burns.
Error Message/Information Message
DISPLAY ACTION
U 04
The oven is too hot to use AUTO (Reheat) and Defrost.
Remove food from oven and allow to cool until the message clears.
C
number
Due to technical error, contact a SERVICE CENTRE APPROVED BY SHARP.
Troubleshooting Chart
The following situations are normal and are not signs that the oven is malfunctioning.
QUESTION / SITUATION ANSWER
Control panel /
power supply
The display is black / blank. *
Open the door and close.
* Check the power plug is properly connected to a
suitable wall outlet.
* Check the wall socket and fuse are functioning properly.
Electrical power supply is
interrupted during cooking.
* The programmed cooking time and mode will be
cancelled.
* Continue to cook manually.
The remaining time has
changed.
It is normal for Donabe RICE cooking. It is the standing
time for steaming. At first, the display counts down the
cooking time When it reaches zero, the oven will “beep”.
Continuously, the display will show and count down
its steaming time. See page E-8.
NOTE: In the following situations, the display will be blank
in approx. 5 minutes.
1. “0” is appeared on the display.
2. While you set any cooking programme.
3. Pause in AUTO (Reheat) or in Microwave Time Cooking.
Steam Water is found inside the oven
when the door is opened.
Steam has condensed inside the oven. Wipe dry with a
so cloth or a sponge aer cooling.
Noise / Sound
Noise during cooking. * The cooling fan will operate during cooking.
* The oven will control the output power.
Noise aer cooking. The cooling fan will operate until the oven is cool.
The fan may continue to operate for 1 minute
30 seconds.
3 short beeps sound.
Smoke / Aroma
The oven cavity smells aer
cooking.
Check the oven cavity is clean without any food spatters.
It is important to clean the oven interior aer every use.
The menu does not have a good
result.
* Check the food is put in the centre of the oven floor.
* Check the food quantity is correct.
Others
No sound when pressing any pads.
The oven is in mute. See page E-11.
It is the reminder sound. It will sound 3 times every 1
minute aer cooking unless door is opened or
STOP/CLEAR is pressed.
Any pads do not activate. Retry aer pressing STOP/CLEAR.
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