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Symptoms Cause Action
The product is
parked for hours in
the charging station.
The product has operated the maximum cut-
ting time for the day.
No action. Refer to
Schedule on page 22
.
The hatch is closed but the START button is
not pushed.
Push the STOP button to open the hatch.
Enter the PIN code and confirm with the OK
button. Push the START button and then
close the hatch.
Parking mode is enabled. Change the operating mode. Refer to
Oper-
ating modes - Start on page 31
.
The product does not operate if the battery
temperature is too high or too low.
Make sure that the charging station is put in
an area with protection from the sun.
Uneven mowing re-
sults.
The product operates for a small number of
hours per day.
Increase the cutting time. Refer to
Schedule
on page 22
.
For the shape of the work area it is necessa-
ry to adjust the settings for
Lawn Coverage
to cover all parts of the work area.
Change the settings of the areas where the
product starts to cut and how often. Refer
to
GPS Assisted Navigation, Lawn Coverage
and Systematic Passage Mowing on page
25
.
The work area is too large. Decrease the size of the work area or extend
the schedule. Refer to
Schedule on page 22
.
Blunt blades. Replace all the blades. Refer to
Replace-
ment of the blades on page 34
.
Long grass in relation to the set cutting
height.
Increase the cutting height and then lower it
when the grass is shorter.
Collection of grass by the blade disc or
around the motor shaft.
Remove the collection of grass and clean the
product. Refer to
Clean the product on page
33
.
The battery is empty
and you put the prod-
uct in the charging
station, but it does
not charge and can-
not be set to ON.
If the battery has been deeply discharged,
it will take a long time to charge the battery
and before the product can be set to ON.
Keep the product in the charging station for
24 hours and test if the product can be set
to ON. If the problem remains, speak to your
authorized service technician.
7.6 Find breaks in the loop wire
Breaks in the loop wire are usually the result of
unintentional physical damage to the wire such as when
gardening with a shovel. In countries with ground frost,
also sharp stones that move in the ground can damage
the wire. Breaks can also occur due to the wire being
stretched excessively during installation.
Mowing the grass too low right after the installation can
damage wire insulation. Damage to the insulation may
not cause disruptions until several weeks or months
later. To avoid this, always select the maximum cutting
height the first weeks after installation and then lower
the height one step at a time every second week until
the desired cutting height has been reached.
A damaged splicing of the loop wire can also lead to
disruptions several weeks after the splice was done.
A faulty splice can, for example, be the result of the
coupler not being pressed together hard enough with a
pair of pliers, or that a coupler of lower quality than the
original coupler has been used. Please first check all
known splices before further troubleshooting is done.
A wire break can be located by gradually halving the
distance of the loop where the break may have occurred
until there is only a very short section of the wire left.
The following method does not work if
ECO mode
is
activated. Make sure first that
ECO mode
is switched
off. Refer to
ECO mode on page 28
.
1. Check that the indicator lamp in the charging
station flashes blue, which indicates a break in
the boundary loop. Refer to
Indicator lamp in the
charging station on page 42
.
44 - Troubleshooting 1650 - 006 - 20.02.2023
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