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20
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SUGGESTED ACTION
Treadmill will not start
Not plugged in.
Plug cord into outlet.
Safety Key is not inserted.
Insert Safety Key.
Running belt not centered
Running belt tension is not
correct on the left or right
sides of the running board.
Tighten the left and right
adjusting bolts of the rear roller.
Computer not working
Wires from the console
and bottom control board
are not properly
connected.
Check wire from the console to
the control board.
Transformer is damaged.
If the transformer is damaged,
contact customer service.
E01:Over load
Heavy load make software
flow
Check wire connections from the
console to the control board. If
the wire has been punctured or
damaged, you will need to
replace it. If the problem is not
rectified, you may need to
replace the control board.
E02: Over load
Heavy load make
hardware flow
Check that the incoming power
supply is the correct voltage.
E03: Over load
Heavy load make IPM
module overheats
Check that the sensor wire is
properly connected. If damaged,
replace wire. Check to see if the
magnetic sensor is damaged,
replace if necessary.
E04/E05: Current overload
protection (Self Protecting
System)
The incoming voltage is
too low or too high. The
control board is damaged.
Restart the treadmill. Check the
incoming voltage to ensure it’s
correct. Check the control board,
replace if damaged.
A moving part of the
treadmill is stuck and
therefore, the motor is
unable to rotate properly.
Inspect moving parts of the
treadmill to ensure that they are
operating correctly. Check the
motor, listen for strange noise
and check for a burning smell.
Replace the motor if necessary.
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