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![](https://files.manualsfile.com/95791572-erv130/bg13.png)
19
ERROR DESCRIPTION SOLUTION
E40
Outside air thermistor
STEP 1: Contact customer service.
E42
PCBA thermistor fault
E43
PCBA temperature over limit
STEP 1: Validate if the air exchanger is exposed to ambiant temperatures
within the operating limits (see section 2.3)
If STEP 1 did not fi x the problem, contact customer service.
E50
Wall control communication lost
STEP 1: Unplug unit, inspect wall control wires, plug unit.
If STEP 1 did not fi x the problem, perform STEP 2: Remove wall control from
the wall installation and test with a short cable. If it works, bring a new cable
to the wall installation location.
If STEP 2 did not fi x the problem, perform STEP 3: Test the air exchanger with
a spare wall control. If it works, replace the wall control.
If STEP 3 did not fi x the problem, contact customer service.
7. INSTALLER’S TROUBLESHOOTING (CONT’D)
WARNING DESCRIPTION SOLUTION
W61
Protection mode
electronics
overheating
The unit is currently in protection mode. The power transmitted to the motor is deliberately
reduced to decrease electronics temperature. The unit will exit this mode by itself once
conditions are back to normal. It is normal to observe reduction in airfl ows during this period.
This condition should appear only when the unit is set in high speed and located in a warmer
environment, for example over 30°C (86°F). If not, contact customer service.
Make sure that no piece of mineral wool will enter in the unit during installation. Otherwise, this could reduce
airfl ow and generate vibrations and noise in the unit.
CAUTION
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