User Manual Insignia NS-32F201NA23 - 32 inch Class F20 Series Smart HD 720p Fire TV

Yes this TV have a parental controls. To enable parental controls, go to "Home" > "Settings" > "Preferences" > "Parental Controls". A PIN will be required to enable, and from there the user can select from a variety of levels of viewing restrictions.

Please do resetting the TV to factory defaults by pressing Menu, then over to Settings, then down to Reset to Defaults. With the factory defaults set hopefully color will have returned. If the screen is still grey try connecting another device to the TV and see if it has color.

The power indicator turns off when your TV is on. It lights when your TV is off (standby mode).

Press the settings button. It is the one blow the button with the TV on it to the right of the mute button. It will give you a menu on the right of your screen. Try the adjustments or try unplugging and plug back up.

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It does not support.

Please follow the steps to do the power cycle on the TV.
1. Unplug the television from the power outlet.
2. Remove all connections from the back of the television.
3. While everything is unplugged, press and hold the "Power" button on your TV for 60 seconds.
4. Connect all devices back into the television, making sure all of them are properly connected.
5. Plug the set to the power outlet, if possible, to a different power outlet or a surge protector.
6. Turn it on and test it.
If this doesn't fix the issue, please contact Insignia at 1-877-467-4289