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Light behavior Cause and Solution
Both Ink Level icons are blinking with no segment, and the Ink
Alert light is blinking.
One of the following might have occurred.
—
Both cartridges are missing.
—
Both cartridges are installed improperly, or still have
plastic tape on them.
—
Both cartridges are incompatible or damaged.
Try the following solutions to solve the problem.
—
If there is no cartridge installed in the printer, install the
cartridges.
—
If both cartridges are installed in the printer, remove the
cartridges, make sure there is no plastic tape on them,
and then reinsert the cartridges securely.
—
Make sure that you are using the correct HP cartridges
for your printer.
—
If the error persists, replace the cartridges. For
information about how to replace cartridges, see Replace
cartridges on page 50.
ENWW Control panel error codes and status 91
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