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Before Calling For Service
Problem
Meat drawer or crisper
drawer does not close
freely.
Refrigerator has an
odor.
Refrigerator makes
unfamiliar sounds or
seems too loud
Ice cubes have an
odor.
Ice cubes stick together .
or "shrink"
Ice maker (some
models) is not
producing ice. •
Ice maker (some o
models) is not
producing enough ice
Ice forms in inlet tube to .
ice maker (some •
models).
Solution
• Check for a package that may prevent drawer from closing properly.
• Confirm drawer is in proper position.
• Clean drawer channels with warm, soapy water. Rinse and dry thoroughly.
• Apply a thin layer of petroleum jelly to drawer channels.
• Confirm refrigerator is level.
• See "Odor Removal" instructions in "Care and Cleaning" section.
• It may be normal. See "Normal Operating Sounds" section.
See "Odor Removal" instructions in "Care and Cleaning" section.
Ice maker (some models) was recently installed Discard first few batches of ice
to avoid discolored or off-flavored ice
Food has not been wrapped tightly in either refrigerator or freezer compartment
Rewrap foods since odors may migrate to the ice if food is not wrapped properly.
Discard ice and clean ice bucket or trays more frequently Ice cubes are porous
and absorb odors easily
Water supply contains minerals such as sulfur. In some situations a filter may
need to be installed to eliminate taste and odor problems.
Empty ice cube bucket or trays more frequently. If used infrequently, ice cubes
may stick together or shrink
Water pressure may be to low or high Ice maker requires a water pressure of
20-I00 psi to function properly.
Confirm ice maker arm is down. See "Automatic Ice Maker" section.
Confirm household water supply is reaching water valve Make sure the water
valve shut off is fully turned on.
Piercing type or 3/_"saddle valve was used for hookup. Both reduce water flow
and may become clogged with time. Replace these valves with correct type of
saddle valve requiring ¼" hole to be drilled in water supply pipe prior to valve
attachment
Confirm ice maker wiring harness is inserted completely in proper holes.
Check for kinks in copper or plastic tubing. Remove kinks or replace tubing.
Check electrical connections to water valve coil and connector block on
refrigerator cabinet.
If a water filter has been installed on the water line outside the refrigerator, check
the filter for clogs or improper installation of the filter
Ice maker has just recently been installed or a large amount of ice has just been
used. Wait 24 hours for ice production to begin and for ice maker to restock after
emptied.
Confirm household water supply is reaching water valve Make sure the water
valve shut off is fully turned on.
Piercing type or 31,,,saddle valve was used for hookup. Both reduce water flow
and may become clogged with time Replace these valves with correct type of
saddle valve requiring _/4"hole to be drilled in water supply pipe prior to valve
attach merit.
Check for kinks in copper or plastic tubing. Remove kinks or replace tubing
Confirm freezer section is operating at proper temperature. Freezer must be cold
enough to produce ice See 'Setting Controls" section.
Check water pressure Low water pressure causes valves to leak.
Piercing type or _/_"saddle valve was used for hookup. Both reduce water flow
and may become clogged with time Replace these valves with correct type of
saddle valve requiring ¼" hole to be drilled in water supply pipe prior to valve
attach merit
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