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English 65
Troubleshooting
Information codes
If the dishwasher fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Action
LC
Leakage check
• Close the water supply valve. Go to your home’s circuit breaker panel, and
set the dishwasher’s circuit breaker switch to off. Contact the installer to
repair. If the issue continues, contact a local Samsung service center.
4C
Water supply check
• Check if the water supply valve is closed, if the water supply is suspended,
or if the water inlet valve or line is frozen or clogged by foreign particles. If
the issue continues, contact a local Samsung service center.
AC
PCB communication check
• Abnormal communication between the main PCB and the sub PCB.
• If the problem continues, contact an authorised Samsung service center.
HC
High temperature heating check
• Functional check. With the dishwasher empty, add detergent, and then run
a cycle. If the issue continues, go to your home’s circuit breaker panel, and
set the dishwasher’s circuit breaker switch to off. Contact a Samsung service
center.
3C
Washing pump check
• Abnormal working with washing pump. If the issue continues, contact a local
Samsung service center.
1C
Low-water level check
• Check if the lter is clogged.
• Make sure to use dishwasher detergent.
• Make sure that the dishes are loaded evenly.
• Turn the dishwasher off and turn it on again. Then, try again.
• If the problem continues, contact a local Samsung service center.
5C
Drain pump check
• Check drain pump and drain pipe. If it is jammed, clean it. If the issue
continues, contact a local Samsung service center.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
Spare parts* for end-users are available for a minimum of 10 years**.
* Applicable parts : door hinge and seals, other seals, spray arms, drain lters, interior racks
and plastic peripherals such as baskets and lids.
** This means a minimum of 10 years after Samsung places the last unit of the model on
the market.
FULL_DW60BB890UAPET_DD68-00254C-00_EN.indd 65 2023-03-09 6:27:48
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