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25
Problem
Possible Cause
Solution
The whole “ ”
symbol is always on.
No water in unit
When automatic water supplying way,
maybe the main water pressure is too low
or the water supplying hose is blocked.
Check them and increasing the water
pressure and clean the supplying hose.
When using manual water supplying way,
maybe there is no water in water charging
tank, fill the water into the water charging
tank to MAX water level.
Floating ball of the water level
detecting switch is blocked,
can’t be raised up
Clean the water tank and the water level
detecting switch。
Water flows out from the side
of the water tank
Place the unit on the level position, not on
the slope。
Water flows out from the water
drain pipe of the water tank.
Pull out the pipe and install back to the
right side slot of the water tank properly.
The unit enter the ice
making process, but
no water flowing in the
unit, and the whole
“ ” symbol is on.
No water in water charging
tank, or the water supplying
problem , or the silicone pipe
of water tank isn’t on the
correct position.
When automatic water supplying way,
maybe the main water pressure is too low
or the water supplying hose is blocked.
Check them and increasing the water
pressure and clean the supplying hose.
When using manual water supplying way,
maybe there is no water in water charging
tank, fill the water into the water charging
tank to MAX water level.
The silicone pipe of water tank should be
clamped in the slot of the water tank side.
Water pump work, but
no water flow out from
the water dividing pipe
The little holes on the water
dividing pipe is blocked.
Clean these little holes.
Water circulation
pump doesn’t work
Some special substance in
water tank block the pump
blade.
Clean the water tank and the water pump
The transparency of
the ice cube is not
very good
Water quality is bad
Use the water filter or water purifier to
soften or filter the water.
Ice cube shape is
irregular
Water quality is not good or the
water tank is very dirty
Clean the water tank, and change with
new water.。
The little holes on the water
dividing pipe is some blocked
Clean the water dividing pipe，make sure
all nine holes are unclogged
NORMAL TROUBLE SHOOTING
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