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Light behavior Cause and Solution
The letter E and the number 3 are blinking. At the same time, the
Resume light and the Ink Alert light are blinking.
The carriage inside the printer has stalled.
Open the cartridge access door and make sure the carriage is not
obstructed. Move the carriage to the right, close the cartridge
access door, and then press the Resume button ( ) to
continue printing. See
Jams and paper-feed issues on page 76 for
more information.
The letter E and the number 4 are blinking. At the same time, the
Resume light is blinking.
There is a paper jam.
Clear the jam, and then press the Resume button ( ) to
continue printing.
For more information, see Jams and paper-feed issues
on page 76.
The letter E and the number 5 are blinking. At the same time, all
lights on the control panel are blinking.
The scanner is not working.
Turn o the printer, and then turn it on again.
If the problem persists, contact HP. The printer still prints even if
the scanner is not working.
The letter E and the number 6 are blinking. The printer is in an error state.
1. Turn o the printer.
2. Unplug the power cord.
3. Wait a minute, and then plug the power cord back in.
4. Turn on the printer.
If the problem persists, contact HP.
Control panel ink error status
Light behavior
Cause and Solution
One of the Ink Level icons without segment and the Error icon are
blinking, and the Ink Alert light is on.
One of the following might have occurred.
● The corresponding cartridge is missing.
If one of the cartridges is missing, the printer enters single
cartridge mode. To exit the single cartridge mode, insert the
corresponding cartridge. For more information about the
92 Chapter 9 Solve a problem ENWW
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