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Before YouCall For Service... GEAppliances.com
Troubleshooting Tips
Problem Possible Causes What To Do
Zoneline does The unit isunplugged. * Makesure the Zonelineplug ispushed completely
not start into the outlet.
Thefuse isblown/circuit * Checkthe house fuse/circuit breaker boxand replace
breaker istripped, the fuse or reset the breaker.
The unit iswaiting for * Thisis normal.TheZonelinewill start again after it resets.
the compressor overload
protector to reset.
Power failure. . Thereisa protective time delay (upto 3 minutes)to
prevent tripping of the compressor overload. Forthis
reason,the unit may not start normal heating or cooling
for 3 minutes after it isturned back on.
Zoneline does not cool Indoor airflow is restricted. . Makesure there are no curtains, blindsor furniture
or heat as it should blocking the air discharge grille or the return air grille.
Outdoor airflow is
restricted or redrculated.
Burning odor
at the start
of heating operation
The air is not always
cool or hot during
operation
The air does not feel
warm enough during
heating operation
, Makesure the architectural louver isnot restricted.
Thiscan cause the unit to cycleoff due to the compressor
overload.
, Outdoor grille must have a minimum of 65% free area.
Non-GEgrilles may be too restrictivefor proper
performance. Consultyour salespersonfor assistance.
The air filter is dirty. . Changethe filter at least every 30 days.
Seethe Cureand Cleaning-Air Filterssection.
The room may have
been hot or cold.
. When the Zoneline isfirst turned on you needto
allow time for the room to cool down or warm up.
Outdoor air is
entering the room.
, Set the vent control to the CLOSE position.
Dust is on the surface
of the heating element.
, This can cause a "burning" odor at the beginning of
the heating operation. This odor should quickly fade.
The heat pump is not
producing hot air.
, Thisis normal.The heat pump will produce warm air
but not as hot as air produced when the higher-cost
electric heat is used.
The fan switch may be
set at continuous fan.
This causes the fan to blow room temperature air
even when the compressor or heater cycles off.
The continuous air movement provides better
overall temperature control.
The heat pump alone
produces air that feels
cooler than desired.
Usethe Electric Heat Option. This turns off the heat
pump and warms with electric heat only.
NOTE:Use of this option will result in increased energy
consumption.
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