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38 49-1000712 Rev. 0
TROUBLESHOOTING/TRUTH OR MYTH
Truth or Myth
SERVICE
Save time and money! Review the charts on the following pages first and you may not
need to schedule service.
Truth or Myth? Answer Explanation
Door handles should always be removed for
installation.
MYTH Check chart on reverse side of this instruction. If the
doors must be removed do not remove the handles, or
if the refrigerator will fit easily through the passage way
opening. Adjust handles that are loose or have a gap,
by adjusting 1/8” set screws on either end of handles.
Door removal is always required for
installation.
MYTH Check chart on reverse side of this instruction. Doors
should only be removed when necessary to prevent
damage from passage way or access to final location.
Refrigerator doors will self-close if left open.
MYTH Refrigerator doors need to be closed by consumer.
A gentle bounce back is a designed feature on some
models that gives a positive feedback to the user so that
they can initiate and complete the door closing action.
There is an adjustment to rear wheels. MYTH Front leveling legs are adjustable and should be used to
balance the refrigerator. Leveling legs are used to make
initial refrigerator door adjustment.
Check for leaks after all water connections
are made.
TRUE While purging the air from the water system, check all
water line connections for leaks. Check the connection
to the household water supply at back of refrigerator,
and door water line connect.
Any packaging residue can be cleaned off the
refrigerator using any cleaner.
MYTH Do not use wax, polish, bleach, or other products
containing chlorine on Stainless Steel panels, door
handles and trim. Check this instruction under “Cleaning
the Outside” for full details.
*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800.692.6630 and request WR17X33825 filter
bypass plug. In Canada, call 800.561.3344.
Truth or Myth
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