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49-1000712 Rev. 0 37
Truth or Myth? Answer Explanation
The refrigerator water filter may require
replacement, even though the filter indicator
has not turned red, or reads “Filter Expired.”
TRUE The water filter indicator will indicate the need to replace the water
filter every six months. Water quality varies from city to city; if water
flow from the dispenser slows, or ice production decreases, the
water filter should be replaced, even though the filter indicator may
not indicate the need for replacement.
The automatic ice maker in my refrigerator will
produce ice when the refrigerator is plugged
in to a power receptacle.
MYTH The refrigerator must be connected to water, and the ice maker
must be turned on. Make sure the ice maker is turned on, only after
the water line is connected and water is turned on. The ice maker
can be turned on/off from the controls and ensure the ice maker is
on, as indicated on the refrigerator control panel. See Automatic Ice
Maker section in the full owner’s manual available online.
I will never see frost inside the freezer
compartment.
MYTH Frost inside the freezer typically indicates that the door is not
properly sealed, or has been left open. If frost is found, clear the
frost using a plastic spatula and towel, then check to ensure that no
food packages or containers are preventing the freezer door from
closing. Check the refrigerator control panel to ensure the door
alarm is on.
I can use the water filter bypass plug to
determine if the filter requires replacement.
TRUE Decrease in flow from the water dispenser, or decreased ice
production, may indicate the need to replace the water filter. Install
the water filter bypass plug (provided with the refrigerator on some
models*), and check flow from the dispenser. If water flow returns to
normal with the bypass plug in place, replace the water filter.
The top of the refrigerator doors will always be
aligned.
MYTH Several things can affect the refrigerator door alignment, including
the floor the refrigerator is installed on and loading of doors. If the
top of the refrigerator doors are not aligned, use a 1/4” allen wrench
to adjust the right/left hand door. The adjustment screw is located
on the bottom right or left hand side of the door. Refrigerator doors
should be open during height adjustment. Open the freezer door to
access the screw. See Step 15.
Refrigerator door handles can be easily
tightened.
TRUE If door handles are loose or have a gap, the handle can be adjusted
using a 1/8” allen wrench, on set screws located on the ends of the
handles.
There may be odor and taste problems with
your ice.
TRUE After starting the ice maker throw away 24 hours of ice production to
avoid odor and taste problems.
I can make fine adjustments to the refrigerator
doors to align them.
TRUE
If the refrigerator doors are not aligned, use a 1/4” Allen wrench to
adjust the right hand door. The adjustment screw is located on the
bottom of the right door. Open the freezer door to access. See step 15.
Truth or Myth
Truth or Myth
SERVICE
Save time and money! Review the charts on the following pages first and you may not
need to schedule service.
TROUBLESHOOTING/TRUTH OR MYTH
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