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BEFORE CALLING FOR SERVICE
PROBLEM
• TINY SCRATCHES
OR ABRASIONS ON
COOKTOP (MAY
APPEAR AS TINY
SCRATCHES)
• METAL MARKING
ON COOKTOP (MAY
APPEAR AS TINY
SCRATCHES)
POSSIBLE CAUSE
Use of incorrect cleanlng ma-
terials
Coarse particles (salt, etc.)
between cookware bottoms
and cooktop. Be sure cook-
ware bottoms and cooktop are
clean before use.
Cookwarewlth rough bottoms
• Sliding or scraping metal uten-
sils and cookware across
cooktop
• DARK STREAKS AND • Encrustedboiloversorgrease
SPECKS ON COOKTOP spatters
• Incorrect cleaning materials
• AREAS OF • Mineraldepositsfromwateror
DISCOLORATION food
ON COOKTOP
• RANGE DOES NOT
WORK; TOTALLY
INOPERATIVE
• OVEN DOES NOT
HEAT; COOKTOP
ZONES OK
• COOKTOP ZONE
DOES NOT WORK;
OVEN OK
• FOODS COOK
SLOWLY ON THE
COOKTOP
• FOODS DO NOT
BAKE PROPERLY
• No powerto range
Clock set incorrectly
Oven controls set Incorrectly
• Improper operation of control
• Improper cookware
Oven not preheated long
enough
Improper rack or pan place-
ment
Oven vent blocked or covered
Improper use of foil
Improper temperature setting
for utensil used
Recipe not followed
Improper thermostat calibra-
tion
Range and oven rack not level
Using improper cookware
DON'T CALL FOR SERVICE
UNTIL YOU CHECK
• Tiny scratches are not removable and do
not affect cooking. In time, the scratches
will become smoother and less visible.
Use recommended cooktop cleaners.
Use razor scraper and follow directions in
cleaning chart.
• Use recommended cleaners in cleaning
chart.
• Use recommended cleaners.
• Check household circuit breaker
or fuse.
• Check power cord to be sure It is
plugged In.
Check clock instructions.
Check oven control Instructions.
Be sure knob Is pushed in while turning.
• Use pans that have flat bottoms and a tight
fitting lid(Ifapplicable). Pansshould match
cooking zone slze. Read thecooktopcook-
Ing section for complete information.
• Be sureto preheat:
UnUl notification tone sounds, or at least
10 minutes.
• Maintain uniform air space around pans
and utensils; see oven cooking section.
Keep vent area clear.
See page 13 for proper usage.
Reduce temperature 25 degrees for glass
or dull/darkened pans.
Is recipe tested and reliable?
Check oven temperature adjustment pro-
cedures.
Check the Installation instructions for lev-
eling.
See cooking hints section.
19 NESERI07
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