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The Problem Solver
(70mpo_e_l Cooklop Syslem
Questions ?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
COMPONENTS
ARE NOT
FUNCTIONING
PROPERLY
HALOGEN/RADIANT
SURFACE UNITS
WILL NOT MAINTAIN
A ROLLING BOIL OR
FRYING RATE IS NOT
FAST ENOUGH
HALOGEN/RADIANT
COOKTOP FEELS HOT
FOODS COOK
SLOWLY ON
HALOGEN/RADIANT
COOKTOP
TINY SCRATCHES
(may appear as cracks)
OR ABRASIONS ON
HALOGEN/RADIANT
COOKTOP GLASS
SURFACE
METAL MARKINGS
(may appem as scratches
on halogen/radiant
cooktop glass surface)
• Difticuhy may be in tile main distribution panel of your house caused
by a blown circuit fllse, a tripped circuit breaker, the main tuse or the
main circuit breaker, depending on the nature of the power supply.
If a drcuit breaker is involved, reset it. If the control box uses fllses,
the circuit fllse (a cartridge-/ype) should be changed, BUT ONLY
BY SOMEONE FAMILIAR WITH ELECTRICAL CIRCUITS.
If, after performing one of these procedures, tile fllse blows or circuit
breaker trips again, call for service.
NOTE: Apartment tenants or condominium owners should request
their building management perti)rm this check beti)re calling ti)r
service.
• Controls are not properly set or x_Tong control is set ti)r the component
or surtace unit you are using.
• Grill element is not plugged in properly.
• ( onsider the possibilfiy of interruption in gas or electric service fiom
the utilfiy source.
• You must use pans which are absolutely fiat. If light can be seen
bemeen the pan bottom and a straight edge, the halogen/radiant
surfilce units will not transfer heat properly.
•Pan bottoms should closely match the diameter of the surtace unit
selected.
•Tile halogen/radiant cooktop may seem hotter than you are used to.
This is normal.
•Make sure flat-bottomed pans are used.
• Using the vent will help keep the halogen/radiant cooktop cooler.
•hnproper cookware being used. Pan bottoms should be fiat, tairly
hea W weight and the same diameter as the surtace unit selected.
•Incorrect cleaning methods have been used, cookware with rough
bottoms have been used or coarse particles (salt or sand) were
be/ween the cookware and the surtace of cooktop. Use recommended
cleaning procedures, be sure cookware bottoms and cookware are
clean betore use and use cookware with smooth bottoms. Tiny
scratches are not removable but will become less visible in time as a
resuh of cleaning.
• Do not slide ahmfinum cookware across the suit_tce. U se tile
recommended cleaning procedure to remove marks.
•Incorrect cleaning materials have been used, encrusted boilovers or
grease spatters remain on the surthce. Use a razor scraper and the
recommended cleaning procedure.
29
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