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➢ To ask a MaxiFix Question
1. If not already done, click Select Vehicle on the Header to specify
the vehicle you are asking about.
2. Click Ask on the Navigation Menu at the bottom of the screen to
open the Ask page.
3. On the Ask page find Ask for Help, fill in the following sections to
ask a question.
The Ask page has 4 sections:
⚫ Subject – enters a brief subject for the question.
⚫ My Question – asks a clear and concise question that you
want to ask the community. Be sure to be descriptive and
concise when asking your question.
⚫ Problem Description – describes how the vehicle is
behaving.
⚫ Repair History – includes any previous diagnostic tests that
you performed, including the results of the tests. Also list any
parts that were replaced during previous diagnostic work.
Tap the “Cancel” button to cancel your question and return to the Ask
page.
Tap the “Submit” button to post your question to the community.
Tap the “Attach File” button to include images or reference files with
your question.
You are requested to select one Adopted Answer from all of the
responses and then close the question. For details, please refer to
My Messages section.
5.2.4 My MaxiFix
My MaxiFix, the fourth option on the Navigation Menu at the bottom of the
screen, opens your personal MaxiFix page. To access the features on My
MaxiFix page you can select from the tabs:
⚫ My Questions – opens a list with links to the opened questions that you
have posted to the community
⚫ My Cases – opens a list with links to the closed questions and tips that
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