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75
23.
Warranty and Service
This product has been manufactured by Thor Group, 13831 Oaks Avenue Chino, CA 91710.
Thor Group disclaims all express warranties except for the following:
This warranty applies to products purchased and located in the United States. Products purchased
or located outside this area are excluded.
The warranty does not apply to damage resulting from abuse, accident, natural disaster, loss of
electrical power to the product for any reason, alteration, outdoor use, improper installation, and
improper operation, repair or service of the product by anyone other than an authorized Thor Group,
service agency or representative.
Warranties and Duration
Full warranty for Parts and Labor: 2 years
If your Thor Kitchen product is used in other than Single Family Residential Usage, this will be considered
commercial usage and product will carry a 6-month parts and labor warranty (6-month Parts Warranty for
the products with parts labor warranty only) from the date of purchase.
Implied warranties terminate upon expiration of the limited warranty. Some states do not allow
limitations on how long implied warranty lasts, so the above limitation may not apply to your
implied warranty.
Thor Group will pay for:
All repair labor and cost of replacement parts found to be defective due to material and
workmanship. Service must be provided by a Thor Group Authorized Service Agency during normal
working hours.
For a Service Agency nearest you, please call 877-288-8099.
Thor Group will not pay for:
Implied warranties terminate upon expiration of the limited warranty. Some states do not allow limitations
on how long implied warranty lasts, so the above limitation may not apply to your implied warranty.
Thor Group will not pay for:
This limited warranty does not cover:
1. Service to instruct you on how to use your Thor Kitchen product to correct house wiring, replace or repair
house fuses. Service to correct the installation of your Thor Kitchen product.
2. Repairs when your Thor Kitchen product is used for other than normal, single-family household use or
when it is used in a manner that is contrary to published user or operator instructions and/or installation
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