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Solutions to Common Problems
Avoid Service Checklist
Before calling for service, review this list. It may save both time and expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this dryer.
OCCURRENCE POSSIBLE CAUSES SOLUTIONS
Dryer does not
start. • Electrical power cord is not
securely plugged in or plug
may be loose.
• House fuse blown or circuit
breaker tripped.
• Make sure the plug fits tightly in wall
outlet.
• Reset circuit breaker or replace fuse.
• Make sure electrical line is not
overloaded and the dryer is on a
separate circuit.
Dryer runs but
won’t heat. • There are 2 house fuses in
the dryer circuit. If 1 of the 2
fuses is blown, the drum may
turn but the heater will not
operate.
• Replace fuse.
Drying cycle takes
too long, outside of
the dryer feels too
hot or smells hot.
• Lint filter is clogged with lint.
• Electric dryer is connected to
a 208 volt circuit.
• Drying procedures have not
been followed.
• High humidity.
• Make sure all lint has been removed
from the dryer lint filter before starting
each cycle.
• Drying time will be 20% longer than
drying on a 240 volt circuit.
• See “Operating Instructions.”
• Use a dehumidifier near the dryer.
Dryer stops during
a cycle and
symbol is lit on
console.
• Water tank was not emptied
between cycles and is full. • Empty water tank and continue cycle.
Excessive
wrinkling. • Dryer is overloaded.
• Items left in dryer too long.
• Insufficient sorting of items.
• Drying temperature too high.
• Do not overload. See “Operating
Instructions.”
• Remove items as soon as cycle
ends.
• See “Operating Instructions.”
• Follow fabric care label instructions.
Scratching or
chipping of the
drum finish.
• Foreign objects such as
coins, pins, clips or buttons
are inside the dryer.*
• Permanently attached items
such as belt buckles, zippers
and fasteners may be hitting
the inside of the drum.*
• Always remove foreign objects from
pockets before laundering. Remove
objects from drum and restart dryer.
• It may be necessary to sew a
scrap of material securely around
ornaments before drying to prevent
scratching and damage to the dryer.
*Drum damage caused by foreign objects or permanently attached items is not covered by the
warranty.
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