Loading ...
Loading ...
Loading ...
26
User Manual
TROUBLESHOOTING
Problem Cause Solution
Difficulty closing lid Push down too hard/
too fast
• Close lid slowly
Difficulty closing lid Inner lid plate is not
installed properly
• Open lid and reinstall inner
lid plate ensuring the lid plate
is located in the positioning
slot, is flat against the lid and
snapped in place
Difficulty opening lid Open button is not
completely depressed.
• Push firmly on the center of
the open button.
Steam leaks from
side of lid
Inner lid plate is
missing
• Install inner lid plate
Steam leaks from
side of lid
Inner lid plate gasket
is damaged
• Replace inner lid plate.
Steam leaks from
side of lid
Lid not closed
properly.
• Open, then close lid.
Display remains
blank after
connecting the
power cord
Bad power connection
or no power.
• Inspect power cord for
damage. If damage is noticed,
do not use the unit.
Display remains
blank after
connecting the
power cord
Bad power connection
or no power.
• Check home circuit breaker.
Display remains
blank after
connecting the
power cord
No power to the unit • Contact customer care.
Occasional clicking
or light cracking
sound
Bottom of the Cooking
Pot is wet.
• Wipe exterior surfaces of
Cooking Pot. Ensure heating
element is dry before inserting
Cooking Pot into cooker base.
E1, E2, E3 or E4 Error
code appears on
display and cooker
beeps continuously
There is an issue with
the cooker.
• Contact customer care.
Loading ...
Loading ...
Loading ...