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18
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
There is excessive
wobbling.
1. The blades and/or blade arms
are loose.
2. The blades are unbalanced.
3. The fan mounting is not
secure.
4. The fan is too close to the
vaulted ceiling.
5. The set screw on the motor
housing yoke is loose.
1. Check and tighten all screws that hold
the fan blades to the blade arms and
the blade arms to the motor.
2. Switch one blade with a blade from the
opposite side. Or balance the fan using
a blade balancing kit (sold separately).
3. Turn o the power. Loosen the canopy
and verify that the mounting bracket
is secure to the electrical outlet box.
The bracket must be ush without
movement against the outlet box.
4. Use a longer downrod (sold separately)
or move the fan to another location.
5. Lift up the yoke cover and tighten the
set screw to the yoke until secure.
Remote control
does not work.
1. Power surge may have
cleared memory and remote
needs to be re-synced to the
receiver.
2. Battery in remote control
needs to be replaced.
3. Interface from another remote.
1. After installation is complete, switch the
power o and back on again. Within
30 seconds, remove the battery from
remove pack (P). Press and hold the
“LEARN” button, located in the battery
compartment, for 5 seconds. Fan
will turn on at low speed and light (if
installed) o. This conrms that the
SMART SYNC is active.
2. Insert new 12V battery in battery
compartment of the remote control (see
page 15).
3. If there are several fans in close
proximity, turn power o to other fans
and re-sync the remote (see Corrective
Action 1 above).
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