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ENGLISH
The unit should be cleaned thoroughly after
every use. Always let the appliance cool before
cleaning.
• Unplug the unit from the wall outlet before
cleaning. Keep the hood open after removing
your food to allow the unit to cool quicker.
• The cooking pot, grill grate, crisper basket,
splatter shield, cleaning brush, and any other
included accessories are dishwasher safe,
except the thermometer. DO NOT place the
thermometer in the dishwasher.
• If hand-washing, we recommend using the
included cleaning brush to help wash the
parts. Use the opposite end of the cleaning
brush as a scraper to assist with releasing
baked-on sauces or cheese. Air-dry or towel-
dry all parts after hand-washing.
• If food residue or grease are stuck on the grill
grate, splatter shield, or any other removable
part, soak in warm soapy water before
cleaning.
• Clean the splatter shield after every use.
Soaking the splatter shield overnight will help
soften the baked-on grease. After soaking, use
the cleaning brush to remove the grease from
the stainless steel frame and front tabs.
• Deep clean the splatter shield by putting it in
a pot of water and boiling it for 10 minutes.
Then, rinse with room temperature water and
allow to dry completely.
• The Foodi Smart Thermometer and holder
are handwash with a damp cloth only. Never
place unit or thermometer in dishwasher or
submerse in liquid of any kind.
NOTE: NEVER use abrasive tools or cleaners.
NEVER immerse the main unit in water or any
other liquid.
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REPLACEMENT PARTS
To order additional parts and accessories, visit ninjaaccessories.com or contact Customer
Service at 1-877-646-5288. So we may better assist you, please register your product online at
registeryourninja.com and have the product on hand when you call.
NOTE: DO NOT use liquid cleaning solution
on or near the thermometer jack. We
recommend using compressed air or a cotton
swab to avoid damaging the jack.
CLEANING YOUR NINJA® FOODI® GRILL
STORAGE TIP: When stacking the coated accessories to store place a cloth or paper towel
between each piece to protect the coated surfaces.
TROUBLESHOOTING
• “Add Food” appears on the control panel display.
The unit has completed preheating and it is now time to add your ingredients.
• “Shut Lid” appears on the control panel display.
The hood is open and needs to be closed for the selected function to start.
• “Plug In” appears on the control panel display.
The thermometer is not plugged into the jack on the right side of the control panel. Plug the
thermometer in before proceeding. Press the thermometer in until you hear a click.
• “PRBE ERR” appears on the control panel display.
This means the unit timed out before food reached the set internal temperature. As a protection for
the unit, it can run for only certain lengths of time at specific temperatures.
• “E” appears on the control panel display.
The unit is not functioning properly. Contact Customer Service at 1-877-646-5288. So we may better
assist you, please register your product online at registeryourninja.com and have the product on hand
when you call.
• Why is my food overcooked or undercooked even though I used the thermometer?
It is important to insert the thermometer lengthwise into the thickest part of the ingredient to get
the most accurate reading. Make sure to allow food to rest for
3–5 minutes to complete cooking. For more information, refer to the Using the Foodi® Smart
Thermometer section.
• Why does the preheat progress bar not start from the beginning?
When the unit is warm from previously being used, it will not require the full preheating time.
• Can I cancel or override preheating?
Preheating is highly recommended for best results, but you can skip it by selecting the PREHEAT
button after you press the START/STOP button.
• Should I add my ingredients before or after preheating?
For best results, let the unit preheat before adding ingredients.
• Why is my unit emitting smoke?
When using the Grill function, always select the recommended temperature setting. Recommended
settings can be found in the Quick Start Guide and in the Inspiration Guide. Make sure the splatter
shield is installed.
• How do I pause the unit so I can check my food?
When the hood is opened during a cooking function, the unit will automatically pause.
• Will the thermometer grip melt if it touches the hot grill grate?
No, the grip is made of a high-temperature silicone that can handle the Ninja® Foodi® Grill’s high
temperatures.
• My food is burned.
Do not add food until recommended preheat time is complete. For best results, check progress
throughout cooking, and remove food when desired level of brownness has been achieved. Remove food
immediately after the cook time is complete to avoid overcooking.
• Why did a circuit breaker trip while using the unit?
The unit uses 1760 watts of power, so it must be plugged into an outlet on a 15-amp circuit breaker.
Using an outlet on a 10-amp breaker will cause the breaker to trip. It is also important that the unit
be the only appliance plugged into an outlet when in use. To avoid tripping a breaker, make sure the
unit is the only appliance plugged into an outlet on a 15-amp breaker.
• Why does the unit have a 1–9 scale for the Beef Preset?
Perception of what a specific internal doneness looks like diers from person to person, even restaurant
to restaurant. The 1–9 scale provides a wide range of options for each doneness level so you can
customize doneness to your liking.
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