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Troubleshooting en
29
22.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Electronics fault
1.
Disconnect the appliance from the power supply for at least 30 seconds by switching off
the fuse.
2.
Reset the basic settings to the factory settings.
→"Basic settings", Page16
"Sprache Deutsch"
appears in the dis-
play.
There has been a power cut.
▶
Configure the initial configuration settings.
→"Initial use", Page10
The operation does
not start or is inter-
rupted.
Different causes are possible.
▶
Check the notifications that appear on the display.
→"Displaying information", Page12
Malfunction
▶
Call the after-sales service.
→"Customer Service", Page30
Appliance does not
heat up.
Demo mode is switched on.
1.
Disconnect the appliance from the power supply for at least 30 seconds by switching off
the fuse.
2.
Switch off demo mode in the basic settings within approx.5minutes.
→"Changing basic settings", Page17
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
The time is not dis-
played when the ap-
pliance is switched
off.
Basic setting has been changed.
▶
Change the basic setting for the clock.
→"Basic settings", Page16
Appliance door can-
not be opened.
The cleaning function locks the appliance door; lights up in the display.
▶
Allow the appliance to cool down until goes out in the display.
→"Pyrolytic self-cleaning cleaning function", Page20
The childproof lock locks the appliance door.
▶
Deactivate the childproof lock using "Unlock".
→"Childproof lock", Page15
You can switch off the lock in the basic settings.
→"Basic settings", Page16
HomeConnect is not
working properly.
Different causes are possible.
▶
Go to www.home-connect.com.
The interior lighting
does not work.
Basic setting has been changed.
▶
Change the basic setting for the lighting.
→"Basic settings", Page16
The LED light is defective.
▶
Call the after-sales service.
→"Customer Service", Page30
A notification appears
on the display con-
firming that the max-
imum operating time
has been reached.
The maximum operating time has been reached. The appliance stops heating.
1.
Press "OK" to confirm the notification about the maximum operating time.
2.
Check whether you still need the appliance.
▶
Set a cooking time so that the operation does not stop.
→"Time-setting options", Page12
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