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9.3.2 Equipment
Defect Cause Remedy
The IceMaker
cannot be
switched on.*
The appliance and therefore the
IceMaker are not connected.
u
Connect the appliance (see Installation Guide).
The IceMaker is
not making any
ice cubes.
The IceMaker is not switched on.
u
Activate the IceMaker.
The drawer of the IceMaker is not
properly closed
u
Close the drawer properly
The water connection is not open*
u
Open the water connection*
The interior light
does not turn on.
The appliance is not switched on.
u
Switch on the appliance.
The door was open for longer than
15 min.
u
The interior light automatically switches itself off
if the door stays open for approx. 15 min.
The LED interior light is faulty or
the cover is damaged:
WARNING
Risk of injury from electrical shock.
Live parts are under the cover.
u
The LED interior light should only be replaced or
repaired by the Customer Service department or by
engineers trained to do so.
9.4 Customer service
First check if you can fix the error yourself
(see 9 Customer support) . If this is not the case,
please contact customer service.
Please refer to the enclosed “Liebherr Service”
brochure for the address.
WARNING
Unprofessional repair!
Injuries.
u
A damaged power cable may only be replaced by the
manufacturer, the manufacturer’s Customer Service
or a similarly qualified person.
u
For appliances with plug and play connection cables,
the change can be made by the customer.
9.4.1 Contact Customer Service
Make sure to have the following appliance information
to hand:
q
Appliance name (model and index)
q
Service no. (service)
q
Serial no. (S no.)
u
Showing appliance info on the display (see Info) .
-or-
u
Referring to appliance info on the nameplate
(see 9.5 Rating plate) .
u
Take note of the appliance information.
u
Inform Customer Service: Tell us the problem and
the appliance details.
w
This will help us give you fast and accurate support.
u
Further instructions from customer service will
follow.
9.5 Rating plate
The nameplate is located behind the drawers on the
inside of the appliance.
Fig. 34
(1)
Appliance name (3) Serial no.
(2) Service no.
u
Information from the nameplate.
10 Decommissioning
u
Empty appliance.
u
Switch off the IceMaker .
u
Switch off the appliance (see 6.4 Settings) .
u
Pull out the power plug.
Decommissioning
* Depending on model and options 23
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