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Before you call for service...
Possible Cause What To Do
Incomplete cycle or timer Automatic load redistribution • Timer adds 3 minutes to cgcle for each rebalance.
not advancing !1 or 15 rebalances mag be done.Thisis normal operation.
Do nothing;the machine will finish the wash cgcle.
Pump clogged • See page 1:3on how to clean the Pump Filter.
Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
Household drain may , Check household plumbing. You mag need to call
be clogged a plumber.
Drain hose siphoning; drain hose , Ensurethere is an air gap between hose and drain.
pushed too far down the drain
Loud or unusual noise; Cabinet moving , Washer is designedto move 1/4" to reduce forces
vibration or shaking transmitted to the floor.This movement is normal.
All rubber leveling legs are not , Pushand pullon the back right and then back left of gout
firmly touching the floor washer to check if it is level.Ifthe washer is uneven, adjust
the rubber leveling legsso theg are all firmlg touching the
floor and locked in place.Yourinstaller should correct this
problem.
Unbalanced load , Open door and manuallg redistribute load.To check
machine, run rinseand spin with no load. Ifnormal,
unbalance was caused bg load.
Pump clogged , See page !3 on how to clean the Pump Filter.
No power/washer not Washer is unplugged • Makesure cord is plugged securelginto a working outlet.
working or dead Water supply is turned off • Turn both hot and cold faucets fullg on.
Circuit breaker/fuse is , Check house circuit breakers/fuses. Replacefuses or
tripped/blown reset breaker.Washer should have separate outlet.
Automatic self system checks , Firsttime the washer is plugged in, automatic checks
occur. It mag take up to 20 seconds before gou can use
gour washer. Thisis normal operation.
Snags, holes, tears, rips Overloaded • Do not exceed maximum recommended load sizes.
orexcesslve wear See recommended maximum load sizeson page !!.
Pens,pencils, nails, screws or • Removeloose items from pockets.
other objects left in pockets
Pins,snaps, hooks, sharp , Fastensnaps, hooks, buttons and zippers.
buttons, belt buckles, zippers
and sharp objects left in pockets
-Control time wrong This is normal , Duringspin the washer mag needto rebalance the load
or changes sometimes to reducevibrations.When this happens,
the estimated time is increasedcausing time leftto
increaseor jump.
Not enough water This is normal , Horizontalwashers do not requirethe tub to fill with water
like top-load washers.
Washer pauses orhas Pump clogged , See page 13 on how to clean the Pump Filter.
to be restarted, orwasher
door is locked and will
notopen
Door unlocks or This is normal , Front-load washers start up differentlg than top-load
press STARTand machine washers, and it takes :30seconds to check the sgstem.
doesn't operate The doorwill lock and unlock.
Incorrect operation , SimplUopen and closethe door firmlg; then press START.
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