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10
PROBLEM
POSSIBLE CAUSES
SOLUTION
ADD WATER indicator
light turns on.
There is no indication
on the contral panel
The ice cubes stick
together
The ICE FULL
indicator light is on.
The unit does
notoperate.
Ice blockage. No ice
is being made.
ICE FULL and ADD
WATER indicators
light up simultaneously.
The ice-making cycle
seems normal but no
ice is produced.
The ice maker won’t
stop making ice
Direct or reflected sunlight can cause
the sensor to malfunction.
Move the ice maker to a darker
location.
Low water level or lack of water.
Plug disconnected.
Electrical power surge.
Air in the lines or the lines are
blocked. The water tank cannot
detect water level.
Turn off ice maker,unplug from electrical
outlet, refill water if required replace the
plug,the restart the unit.
Inspect relative parts.Remove the drain
cap on the back of the unit anddrain out a
small amount of water. Replace cap and
restart ice maker.
Check if ice is blocking the ice pusher.
Turn off the ice maker,let the ice melt,then
restart.
Check that the plug is plugged into
the electrical outlet.
Add water and the ice maker will
operate automatically
Replace the water with warmer water.
Stop the ice maker, wait for the ice to
melt, then restart the ice maker after
selecting SAMLL sized ice cubes.
Remove ice from the ice storage
basket to make more.
Turn off the machine.Start the machine
after the ice block melts.Or change the
size selector to small ice cubes.
There is refrigerant leakage. A pipe
in the cooling system is blocked.
The room temperature or water
temperature is too high.
The room temperature should be
50°F-105° F (10°-40.6° C), water
temperature should be 40° F - 90° F
(4.44° C - 32.2° C).
Consult a qualified technician or call
customer service
Power is not being supplied to the
unit. The ambient temperature or
the water temperature is too high.
Making ice takes too much time
Plug the unit into a standard 110/120
V60 Hz, power source. Please run the
ice maker in temperatures below 32°C
(90°F) and/or pour colder water into
the water reservoir.
The water temperature is too cold.
The ice making cycle is too long.
The ice basket is full.
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