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38730-0-031838730-0-0318
BROILMASTER LIMITED WARRANTY
BROILMASTER Limited Warranty
WARRANTY TERMS FOR EMPIRE COMFORT SYSTEMS INC.
BROILMASTER Stainless Steel Gas Grills
Models: BSG262N, BSG343N, BSG424N
Empire Comfort Systems Inc. warranties this BROILMASTER stainless steel gas grill to be free from defects at the time of
purchase and for the periods specied below. The grill must be installed by a qualied technician and must be maintained
and operated safely, in accordance with the instructions in the owner's manual. This warranty applies to the original
purchaser only and is not transferable. All warranty repairs must be accomplished by a qualied gas appliance technician.
Limited Lifetime Parts Warranty – Against Rust-Through
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire's option.
The limited lifetime warranty provides one-time replacement of a covered component.
• Stainless Steel Grill Housing
• Stainless Steel Cooking Grids and Stainless Steel Griddles
• Select Stainless Steel Components – Carts, Cast Stainless Steel Bowtie Burners, Stainless Steel Drip Pans, Side
Burners, Side Burner Housings, and Warming Rack
• Stainless Steel Built-In Components – Built-In Sleeves, Access Door and Drawer Kits, Coolers, Sinks, and Vent Register Kits
Limited Five-Year Parts Warranty – Against Rust-Through
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire's option.
Stainless Steel V-Grates, Flame Tamers, and Heat Zone Partitions
Infrared Burners (main and rear rotisserie)
Limited One-Year Parts Warranty
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire's option.
• Valves, knobs, ignitors, labels, hoses, ttings, and all other parts and accessories – including those made from
stainless steel – unless specied above
Duties Of The Owner
The appliance must be installed by a qualied installer and operated in accordance with the instructions furnished with
the appliance
.
A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period.
Ready access to the appliance for service
What Is Not Covered
Damages that might result from the use, misuse, or improper installation or storage of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
Claims that do not involve defective workmanship or materials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
Inoperable due to improper or lack of maintenance.
The costs of a service call to diagnose a problem and labor for replacement or repairs.
How To Get Service
To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the
dealer with the model number, serial number, type of gas, and purchase verication. The installing dealer is responsible for
providing service and will contact the factory to initiate any warranted parts replacements. Empire will make replacement
parts available at the factory. Shipping expenses are not covered.
If after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department,
Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an email to [email protected] with
"Consumer Relations" in the subject line.
Your Rights Under The Law
This warranty gives you specic legal rights, and you may also have other rights, which vary from state to state.
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