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21TROUBLESHOOTING
ENGLISH
The product has a
strange smell.
The product is purchased within 3 months.
• The odors from manufacturing the product should be gone within 3 months.
The Vacuum Cleaner smells.
• After cleaning with the mop nozzle, the wet dust may emit an odor. After finishing
cleaning, remove the damp dust from the mop nozzle before storing the vacuum.
• The pre-filter, exhaust filter, or large dust separator may smell after washing if it isn’t dried
completely. After washing with water, dry them thoroughly in well-ventilated shade for at
least 24 hours before using them again.
The dust bag smells.
• If you clean foreign matter that smells (such as pet excrement) with the vacuum cleaner,
the vacuum may smell even if you do not have a full dust bag. Replace the new dust bag
even if it isn't full.
• If you have not replaced the dust bag for a long time, it may smell. Replace it with a new
dust bag even if it isn't full.
Two icons [dust
emptying (replace
bag) and auxiliary
battery] flash
simultaneously.
The motor that holds the Vacuum Cleaner isn't working properly.
• Disconnect the power plug from the outlet and contact an LG Electronics Service Center.
The motor that opens and closes the Vacuum Cleaner dust bin cover isn't working
properly.
• Disconnect the power plug from the outlet and contact an LG Electronics Service Center.
Two icons (auxiliary
battery and auto
emptying) flash
simultaneously.
The motor that presses the Vacuum Cleaner dust bin cover separation button isn't
working properly.
• Disconnect the power plug from the outlet and contact an LG Electronics Service Center.
During the dust
emptying operation,
the dust emptying
notification flashes
red.
The dust bag is full.
• Throw away the used dust bag and replace it with a new dust bag.
The dust emptying
notification flashes
red for about 10
seconds, and a beep
sounds.
The dust bag is full.
• Throw away the used dust bag and replace it with a new dust bag.
Problem Possible Cause & Solution
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