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• The door is opened often.
Expect the motor to run longer when this occurs. In
order to conserve energy, try to get everything you need
out of the refrigerator at once, keep food organized so it
is easy to find, and close the door as soon as the food is
removed.
• The controls are not set correctly for the
surrounding conditions.
Refer to the "Setting the Controls" section.
• The doors are not closed completely.
Push the doors firmly shut. If they will not shut all the
way, see "The doors will not close completely" later in
this section.
• The condenser coils are dirty.
This prevents air transfer and makes the motor work
harder. Clean the condenser coils. Refer to the
"Cleaning Your Refrigerator" section.
• The door gaskets are not sealed all the way around.
Contact a qualified person or a technician.
NOTE: If the problem is not due to any of the above,
remember that your new refrigerator will run longer than
your old one due to its high efficiency motor.
The refrigerator seems to make too much
noise
• The sounds may be normal for your refrigerator.
Refer to the "Understanding Sounds You May Hear"
section.
The ice maker is not producing ice
• The freezer temperature is not cold enough to
produce ice.
Wait 24 hours after ice maker hook-up for ice production.
Refer to the "Setting the Controls" section.
• The ice maker arm is in the "OFF" (arm up) position.
Lower arm to the "ON" (arm down) position. See the "Ice
Maker Operation" section.
• The water line shut-off valve to the refrigerator is not
turned on.
Turn on the water valve. See the "Connecting the
Refrigerator to a Water Source" section.
• An ice cube is jammed in the ejector arm.
Remove the ice from the ejector arm with a plastic
utensil. Refer to the "Ice Maker Operation" section.
• The ice maker mold has no water in it or no ice has
been produced.
Check to see if your refrigerator has been connected to
your home water supply and the supply shut-off valve is
turned on. Refer to the "Connecting the Refrigerator to a
Water Source" section.
NOTE: If not due to any of the above, there may be a
problem with the water line. Call for service.
The ice maker is producing too little ice
The ice maker has just been installed.
Wait 72 hours for full ice production to begin. Once your
refrigerator is cooled down, the ice maker should begin
producing 70-120 cubes every 24 hours.
A large amount of ice has just been removed.
Allow 24 hours for ice maker to produce more ice.
The controls are not set correctly.
Refer to the "Setting the Controls" section.
The water shut-off valve is not turned completely on.
Turn valve on fully. Refer to the "Connecting the
Refrigerator to a Water Source" section.
There is a water filter installed on the refrigerator,
This filter may be clogged or installed incorrectly.
First, check the filter installation instructions to ensure
that the filter was installed correctly and is not clogged. If
installation or clogging is not a problem, call a qualified
person or a technician.
Off-taste, odor or grey color in the ice
• The plumbing connections are new, causing
discolored or off-flavored ice.
Discard the first few batches of ice.
The ice cubes have been stored for too long.
Throw old ice away and make a new supply.
Food in the freezer or refrigerator has not been
wrapped properly.
Refer to the "Food Storage Guide" section.
Freezer and ice bin need to be cleaned.
See the "Cleaning Your Refrigerator" section.
Water contains minerals (such as sulfur).
A filter may need to be installed to remove the minerals.
There is a water filter installed on the refrigerator,
Grey or dark discoloration in ice indicates that the
water filtration system needs additional flushing.
Run additional water through the water dispenser to
flush the water filtration system more thoroughly (at least
2-3 gallons or 6-7 minutes initially). Discard discolored
ice.
The ice dispenser will not operate properly
• The freezer door is not closed completely,
Push the door firmly shut. If it will not shut all the way,
see "The doors will not close completely" later in this
section.
• The ice bin is not installed correctly.
Push the ice bin in all the way. If the ice bin does not go
in all the way, it may not be put in straight. Pull it out and
try again.
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