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⚫ Check if the Error LED on the VCI device is on, this may indicate
there is a communication error between the devices, in this case try
re-establishing the connection again; if this does not work, there may
be a hardware problem with the device, in this case contact for
technical support.
B. If the VCI device is unable to establish a communication link, a prompt
message displays with check instructions. The following conditions are
the possible causes for this massage to display:
⚫ The VCI device is unable to establish a communication link with the
vehicle.
⚫ You’ve selected a system for testing that the vehicle is not equipped
with.
⚫ There is a loose connection.
⚫ There is a blown vehicle fuse.
⚫ There is a wiring fault on the vehicle, or the data cable or adapter.
⚫ There is a circuit fault in the data cable or adapter.
⚫ Incorrect vehicle identification was entered.
4.2 Getting Started
Prior to first use of the Diagnostics application, the VCI device must be
synchronized with the MaxiCOM Display Tablet to establish a communication
link. See VCI Manager Operations.
4.2.1 Vehicle Menu Layout
When the VCI device is properly connected to the vehicle, and paired to the
MaxiCOM Display Tablet, the platform is ready to start vehicle diagnosis. Tap
on the Diagnostics application button on the MaxiCOM Job Menu, the screen
then opens the Vehicle Menu.
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