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Problem solving guide
68
Message Possible cause and remedy
Clean the fluff filter.
Check the airways.
The system is clogged by fluff or detergent residues.
To deactivate the message, confirm with OK.
Clean the fluff filters and the plinth filter.
– Please see “Cleaning and care” for notes on
cleaning.
– If the fluff filters and the plinth filter are
damaged or out of shape, or if they cannot be
cleaned, they must be replaced.
– If the fault message is displayed again after
cleaning, this could be due to one of the causes
listed below.
The plinth filter was too wet when it was fitted.
Carefully squeeze the water out of the plinth filter.
Leave the plinth filter to air-dry.
There is still underlying residue in the plinth filter that
could not be removed.
Check the plinth filter. Follow the instructions in
“Problem solving guide – Replacing the plinth
filter”.
If the plinth filter is not damaged or out of shape,
you can reactivate it in a washing machine. See
“Problem solving guide – Regenerating the plinth
filter”.
The heat exchanger is clogged.
Check the heat exchanger. See “Problem solving
guide – Checking the heat exchanger”.
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