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DJI Air 3
User Manual
©
2023 DJI All Rights Reserved.
109
6. Regularly check the Battery Level Indicators to see the current battery level and overall
battery life. The battery is rated for 200 cycles. It is not recommended to continue use
afterward.
7. Make sure to transport the aircraft with the arms folded when powered o.
8. Make sure to transport the remote controller with antennas folded when powered o.
9. The battery will enter sleep mode after long-term storage. Charge the battery to exit from
sleep mode.
10. Use the ND lter if the exposure time needs to prolonged. Refer to the product information
on how to install the ND lters.
11. Store and transport the aircraft, remote controller, battery, and charger in a dry
environment. It is recommended to store and transport the product in an environment with
an ambient temperature of 15° to 25° C and a humidity of about 40%.
12. Remove the battery before servicing the aircraft (e.g., cleaning or attaching and detaching
the propellers). Make sure that the aircraft and the propellers are clean by removing any
dirt or dust with a soft cloth. Do not clean the aircraft with a wet cloth or use a cleanser that
contains alcohol. Liquids can penetrate the aircraft housing, which can cause a short circuit
and destroy the electronics.
13. Make sure to turn o the battery to replace or to check the propellers.
Troubleshooting Procedures
1. Why can the battery not be used before the rst ight?
The battery must be activated by charging before using it for the rst time.
2. How to solve the gimbal drift issue during ight?
Calibrate IMU and compass in DJI Fly. If the problem persists, contact DJI Support.
3. No function
Check if the Intelligent Flight battery and the remote controller are activated by charging. If
the problems persist, contact DJI support.
4. Power-on and start-up problems
Check if the battery has power. If yes, contact DJI support if it cannot be started normally.
5. SW update issues
Follow the instructions in the user manual to update the rmware. If the rmware update
fails, restart all the devices and try again. If the problem persists, contact DJI support.
6. Procedures to reset to factory default or last known working conguration
Use the DJI Fly app to reset to factory default.
7. Shutdown and power-o problems
Contact DJI support.
8. How to detect careless handling or storage in unsafe conditions
Contact DJI support.
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